Good morning All, please submit your resumes to *[email protected] *
*Position: Quality Control Analyst* *Location: Pittsburgh, PA* *Duration: 6+ months* Green Card or EAD or Citizens only. LOCAL or Regional candidates preferred *Key Skills:* Property and Casualty Insurance background Quality Control (QC) Administration experience Coordination of all Software Incident Report (SIR) experience *Note:* This is not QA position. *Skill-Sets:* * In depth knowledge of Quality Control (QC), including advanced reporting skills. * Basic understanding of manual and automated testing processes. * Strong understanding of the Defect Management process. * Good communication skills and the ability to present to a large audience. * Very Detailed and Organized. *Quality Control (QC) Administration:* * Works with QA Lead(s) to manage the Defects Module in QC Program. * Assists with coordination of all Software Incident Report (SIR) calls. * Reviews all SIRs in QC for adherence to process and monitors aging/Service Level Agreement (SLAs). * Follows up with SIR owners when process breaks down or SLAs are not met. * Monitors and tracks all postponed SIRs and testing of SIRs across releases. * Participates in process improvements and communicates/trains users on any changes or updates as needed. * Helps ensure that updates to QC configurations are completed as needed (with the appropriate lead approvals). *Quality Control (QC) Status Reporting:* Produces script reports as needed, including: Requirements Coverage Reports, Script Development Status and Script Execution Status (Planned vs. Actuals). Tracks SIR status (i.e., New, Open, Fixed) and SIR counts for all SIRs. This includes all SIRs that track issues, questions, documentation errors and coding errors within all phases/projects/releases. Ensures status of each SIR is accurately reflected and that necessary updates are made each day. Reports daily SIR metrics (overall and by phase/type), including SIR backlogs. Provides input into the weekly status report, including SIR metrics and status of the critical SIRs. Identifies specific SIRs with excessive resolution times (based on resolution SLAs). Assists with measurement of SIRs against exit criteria. Meets regularly with QA Lead(s) on reporting needs. Generates ad hoc SIR reports as needed. -- Thanks and Regards, Sandeep .A Agile Enterprise Solutions, Inc || "Ensuring Client's Success"|| Ph: (630)-219-0302 x 402 Fax: 847.890.6357 www.agilees.com|| Email: [email protected] http://sandeep-agilees.blogspot.com/ | If you have received this mail in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line and the email id(s) to be removed. All removal requests will be honored ASAP. We sincerely apologize for any inconvenience caused -- You received this message because you are subscribed to the Google Groups "Siebel jobs" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/siebel-job?hl=en.
