Hi Tom and community members, 
Thanks for your guys help on this. 
Warm Regards, Sun

> Subject: [APNIC #2582001] Inquiry about abuse
> From: [email protected]
> To: [email protected]
> Date: Thu, 3 Apr 2014 16:38:56 +1000
> 
> Dear Sun,
> 
> Thank you for your information. 
> 
> The IP address you refer to is not registered to networks in the Asia Pacific 
> region.
> 
> This is the reason why you cannot find the IP registration details of 
> 172.197.0.0/16 in the APNIC Whois Database. This block is registered 
> and delegated by ARIN.
> 
> However, if you complete a search on the our web APNIC Whois Database (link 
> below), the registration shows that this block is delegated by ARIN.
> 
> http://www.apnic.net/whois 
> 
> If your search via the above link it will give you the answer from the 
> authoritative RIR.
> 
> Below is a search result from the link above:
> 
> -------------------snip-------------------
> 
> % APNIC found the following authoritative answer from: whois.arin.net
> 
> #
> # ARIN WHOIS data and services are subject to the Terms of Use
> # available at: https://www.arin.net/whois_tou.html
> #
> 
> #
> # The following results may also be obtained via:
> # 
> http://whois.arin.net/rest/nets;q=172.197.0.0?showDetails=true&showARIN=false&ext=netref2
> #
> 
> NetRange:       172.192.0.0 - 172.216.255.255
> CIDR:           172.208.0.0/13, 172.216.0.0/16, 172.192.0.0/12
> OriginAS:       
> NetName:        AOL-172BLK-2
> NetHandle:      NET-172-192-0-0-1
> Parent:         NET-172-0-0-0-0
> NetType:        Direct Allocation
> Comment:        ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE
> RegDate:        2002-02-13
> Updated:        2012-03-20
> Ref:            http://whois.arin.net/rest/net/NET-172-192-0-0-1
> 
> OrgName:        America Online
> OrgId:          AOL
> Address:        22000 AOL Way
> City:           Dulles
> StateProv:      VA
> PostalCode:     20166
> Country:        US
> RegDate:        1992-04-01
> Updated:        2012-10-15
> Ref:            http://whois.arin.net/rest/org/AOL
> 
> OrgAbuseHandle: AOL382-ARIN
> OrgAbuseName:   Abuse
> OrgAbusePhone:  +1-703-265-4670 
> OrgAbuseEmail:  [email protected]
> OrgAbuseRef:    http://whois.arin.net/rest/poc/AOL382-ARIN
> 
> OrgNOCHandle: AOL236-ARIN
> OrgNOCName:   NOC
> OrgNOCPhone:  +1-703-265-4670 
> OrgNOCEmail:  [email protected]
> OrgNOCRef:    http://whois.arin.net/rest/poc/AOL236-ARIN
> 
> OrgTechHandle: AOL-NOC-ARIN
> OrgTechName:   America Online Inc
> OrgTechPhone:  +1-703-265-4462 
> OrgTechEmail:  [email protected]
> OrgTechRef:    http://whois.arin.net/rest/poc/AOL-NOC-ARIN
> 
> RTechHandle: AOL-NOC-ARIN
> RTechName:   America Online Inc
> RTechPhone:  +1-703-265-4462 
> RTechEmail:  [email protected]
> RTechRef:    http://whois.arin.net/rest/poc/AOL-NOC-ARIN
> 
> -------------------snip-------------------
> 
> You may also refer to the ARIN Database for more information on the IP 
> address listed in your report.
> 
> ARIN database - USA, Canada, parts of the Caribbean:
> http://www.arin.net/tools/whois_help.html
> 
> I hope this information is of assistance. 
> 
> Kind regards,
> 
> ________________________________________________________________________
> 
> APNIC Helpdesk [email protected]
> Asia Pacific Network Information Centre (APNIC) Tel: +61 7 3858 3188
> PO Box 3646 South Brisbane, QLD 4101 Australia Fax: +61 7 3858 3199
> 6 Cordelia Street, South Brisbane, QLD http://www.apnic.net
> ________________________________________________________________________
> * Sent by email to save paper. Print only if necessary.
> 
> 
> 
> 
> 
> 
> On Thu Apr 03 10:18:03 2014, [email protected] wrote:
> > 
> > 
> > 
> > hello,
> > 
> > 
> > ips within 172.197.0.0/16 has been used to keep sending out the spam
> > emails.
> > however, i cannot find how to reach its  abuse contact via APNIC
> > whois.
> > 
> > 
> > can anyone help on this and pass me its abuse contact info?
> > 
> > 
> > thanks,
> >  sun
> > 
> > 
> 
> 
                                          
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