Hello, Just thought that I'd pass this along. A company I consult to had previously tried IP telephony, the IT guy had bought into the hype but did not really understand [or test] the technology.
So if anyone is looking for an asterisk server, Ploycom master handset & 29 SoundPoint IP 330 SIP handsets then there is one going quite cheaply - just make a sensible offer. I think the whole system was about $17,000 when purchased last year - its never been used. The phones are fantastic & have all the functions of a top line digital handset. The nature of Telephony signaling & Internet data transmission are just about exactly opposite. Telephony signally will not tolerate poor signaling quality & the networks will drop a call rather quickly if the integrity drops a bit Internet data transmission on the other hand was specifically designed to cater for poor quality signaling & complete failure for long periods. So we found that having a dedicated 10mbit fiber internet connection directly into Powertel's network could support 4 concurrent calls reliably. The 5th call might connect, if it did connect then there was a greater than 50% chance of anyone of the 5 calls dropping out - occasionally all calls would just die. Not great for an outbound call centre & so it never went into production I quite like asterisk though - very reliable & all the features you really need of a mega-dollar PBX - plus it has a very easy to use Ruby API so you build screen popping into your applications or website without to much trouble. rgds, - matt. 2009/7/14 Geoff McQueen - Hiive Systems <[email protected]> > > Dylan, > > Thanks for the awesome insight on how you did it. How have you found your > IP Hardphones, and if you like them, what model are you using and price did > you pay? > > Geoff > > -----Original Message----- > From: [email protected] [mailto: > [email protected]] On Behalf Of Dylan Jay > Sent: Tuesday, 14 July 2009 2:37 PM > To: [email protected] > Subject: [SiliconBeach] Re: VOIP alternative to Skype > > > On 14/07/2009, at 1:30 PM, Daniel Purchas wrote: > > > By rubbish service with MyNetFone, do you mean customer service or > > call quality service? > > I think it was me that said that and I meant mynetfone customer > service. Faktortel have bent over backwards to help us out. > > > > A guy from Vocaltone is here demoing to us and we're trailling their > > call quality for a couple of days so will let you know how that > > goes, they have given us a handset which is not what we wanted so > > waiting on a PBX quote for using the phone via usb headset on the > > computer now... > > Perhaps it might help you and others to know how and why we created > our virtual pbx setup. > Initially we were attracted to the mynetfone virtual pbx but mynetfone > were very inflexible when it came to what it offered. They wouldn't > let us use softphone or our own IP hardphones with their service. So > we looked elsewhere. > What we discovered is that you can seperate out the virtual pbx > service from the VOIP provider service and save yourself money and > increase your flexibility. > We're using the free service of pbxes.org (which is just a web UI on > top of asterix). We'll soon need more than 5 extensions so we'll be > paying for it soon but it's still not expensive. > We then purchased 2 DID from faktoltel (and got them to port our > existing landline number) but it could be from anyone including > mynetfone, pennytel etc or any combination of those or any other > provider than gives you a SIP account. We enter those in as SIP trunks > on pbxes.org and set the trunks to be audio bypass so that the audio > channel doesn't go to the US and back and now we have a fully flexible > pbx for $15pm, 2 DID and unlimited local calls and 5 extensions. > We have call groups so that calls are automatically routed to mobiles > after hours or after they aren't picked up. We've got voicemail to > email. We've got our IP hardphones in the office logged into pbxes.org > as well as sjphone softphone and mobiles as extensions. It all works > reasonably well and wouldn't be too much trouble to change VOIP > providers or virtual pbx providers. There are even australian virtual > pbx providers I believe that offer free basic services. > > > > On Mon, Jul 13, 2009 at 6:32 PM, Dave <[email protected]> wrote: > > > > > > Hi all, > > > > We're also using Faktortel here (u-Law, 64kbps streams, direct IAX to > > IAX trunking from a local asterisk PBX set-up here). We have internode > > ADSL2+ Extreme, running at close to the max theoretical speed (I think > > we're getting 22 Mbps down and just shy of 2 Mbps up). Router is a > > Cisco 877-K9M. No IP QoS currently. > > > > We have also experienced intermittent "quality" issues. As it happens, > > I received an email from Fak today indicating they are bringing some > > new equipment online (tonight I believe) and acknowledging some issues > > recently - a first. Overall I'm marginally happy with them but I > > suspect there is something going on their-end, as we are NOT bandwidth > > constrained here and yet we have occasional problems. > > > > It makes out-bound sales calls a bit tough. One of our guys got told > > today "Are you on voip - because you sound like a robot!". Ouch. I'll > > keep you posted on any improvements. > > > > Dave > > > > On Jul 13, 11:32 am, Dylan Jay <[email protected]> wrote: > > > On 13/07/2009, at 10:49 AM, [email protected] wrote: > > > > > > > > > > > > > Hey guys, > > > > > > > we're currently running our landline via skype and have some > > issues > > > > with call quality at times. we are looking to move to another VOIP > > > > provider and were wondering if anyone out there had any > > > > recommendations? > > > > > > We're using faktortel ($15 for 2 DID and free calls) in combination > > > with pbxes.org (freemium virtual pbx service). We're using audio by > > > pass to ensure the calls connect locally. We recommend faktortel for > > > their service and value. We're trying to sort out some occasional > > > quality issues with our setup however. As with all VOIP it's hard to > > > determine the source of quality issues as there are so many points > > of > > > failure :( > > > > > > > > > > > > > Cheers > > > > > > > Dan > > > > > > > > > > -- > > Dan Purchas > > GradConnection > > > > 044 909 7781 > > www.gradconnection.com.au > > > > > > > > > > > > > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Silicon Beach Australia mailing list. No lurkers! 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