Hi there,
The startup I'm running is growing pretty quickly [WhooHoo..!!] & I want to
bring in some control over the various processes & projects that we've got
running.

Previously I've liked using tools like MS Project & ThoughtWorks Mingle.

Mingle is not really the right tool as this business is service based rather
than software.

I thought about MS Project Team Server, but I've heard some horror stories
about how complex the thing is install & run. We only have 1/2 an IT
resource [..me..] & its not a great use of my time to be tooling around with
MS Server admin [it makes me swear a lot & my hair go grayer].

I think my real problem is that we have both marketing & production
processes that are highly dependent & some of the steps are months long. If
there is a problem with the production process, we don't want marketing
dollars going out when we have nothing to sell.. Conversely if there is a
problem with the marketing processes we don't want to be holding excess
stock. Another issue is ensuring marketing & tech/product are talking about
same thing can be a bit of a challenge.

We also now have staff in various parts of the world & ensuring the right
people get the right information at the right time is getting harder.

We are using SugarCRM professional - so anything that integrates sensibly
with that would be a great bonus

Any thoughts or comments most appreciated - I think other may be interested
as well.

rgds,
- matt.

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