On 2/28/08, The smaller the better <[EMAIL PROTECTED]> wrote:
> So the bureaucracy is one justified 'time-efficiency' detractor. Maybe our
> Indian civic responsibility should lead us to pledge to unravel one reel of
> red tape per year, or something like that.
>
> Suppose each of us were to follow up any one of our dealings with the
> government in the fair, honest, right and proper way, no matter how long

Dunno if PSU banks fall in the government category but my first-hand
experience of bureaucracy (usually an excuse to not do the work they
get paid for) was when money deposited in my account was going
elsewhere (the bankers didnt know where?) and another persons money
was being deposited in my account....

the short:: it took me 3 months** to actually get them to remove the
man's money from my account and return mine. The upside of my
experience was even illiterate strangers seen talking to me got
excellent service thereon from that particular branch ;-)

** of daily visits to the local branch which would only start
functioning at 11AM, armed with applications in duplicate signed by
witnesses, innumerable ID proofs, not to mention the photocopies and
paperwork.

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