On 24 October 2011 18:32, Vijay Anand <[email protected]> wrote:
> Their twitter id is handled by some gorilla, i am assuming. Their only 
> response
> was that they "sensed" i didnt have a good customer experience.

On 24 October 2011 23:13, Mahesh Murthy <[email protected]> wrote:
> (BTW, it's not like I have a fairy godmother at Airtel - one firm I'm 
> associated with,
> Pinstorm, front-ends their online reputation management and social media
> marketing. So they have a pretty deep funnel into their customer service 
> folks.

So Vijay, the "gorilla" who sensed your plight works at Pinstorm.

Mahesh, you might get them to do something about that standard "sense"
feedback that @airtel_presence sends out. It's annoying.

Ram

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Ramakrishnan Sundaram | [email protected] | +91 860 501 5851
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