Let us just say that, living in india so that my phone tech support would invariably come from bangalore ..
I don't care if my support comes from a call center stateside or in europe instead, for some things at least - like bank loans - I prefer to have clear verbal and written communication with the actual person that makes the decisions. This typically means driving over to my bank and meeting the bank manager and loan officer assigned to my case ------Original Message------ From: Charles Haynes Sender: [email protected] To: [email protected] ReplyTo: [email protected] Subject: Re: [silk] What is the greatest human invention? Sent: Jan 30, 2012 08:56 On Mon, Jan 30, 2012 at 11:15 AM, John Sundman <[email protected]> wrote: > when it comes to my mortgage, I draw the line. Why? Seriously. Is it because telephone tech support from Bangalore is relatively low quality in all cases, and you're willing to put up with it for most things, but want high-quality technical support for your mortgage? Why is that? Is it because you understand the other things better and so are more confident you can identify the useful information from amongst the chaff, but are less confident in the case of mortgages, or something else? -- Charles -- srs (blackberry)
