Where it says c:\windows on the dos screen
type in
"exit"
You're still running windows in the background
If it goes back to safe mode you might try reloading windows.
BTW It's always a good idea to keep a copy on windows in some
partitioned hard drive or even as a separate directory on c drive so you
can get to it even when the rom is not available or you're in dos. I store
a stripped down copy sans "themes" and such garbage as D:\win98
for example
As it's booting press F8 to go to dos prompt
select the drive where your copy of windows is in then type setup.exe
Mine would be
d:\win98\setup.exe
Reloading windows usually straightens out problems.
Ken [who manages but is not an expert]
At 10:54 AM 8/23/00 -0400, you wrote:
I need computer help and I thought possibly there might be someone on this
list that can help me. We purchased a 3-year extended warranty which kicks
in after the first year is up. But, get this, during the first 12 months you
have to pay long distance to get technical help and I've had to wait on hold
up to an hour before getting any help!
Right now I'm on my son's computer. Here's what I need help with on mine.
One day last week I was using it and all of a sudden it just wigged out and
turned off. Then, when I turned it back on again in came up in what I think
is safe mode. I didn't know how to get it back to my regular desktop. I was
still able to use it when the screen was white....still had all my program
icons on the desktop only the desktop color was white and it said something
like Active Desktop Recovery across it. Well, today I thought maybe I'd shut
it down differently and then maybe my regular desktop would appear again. I
clicked on the start button and then clicked on Shut Down....then clicked on
something like shut down and start up on dos. Well, when my computer came
back on it was in dos mode.....black screen and showed c:\windows. Can
anyone tell me how to get it back to my regular screen???
Or, know anywhere to go online to find out?
Thanks so much!!
Marlene
<")))><
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