It is rumored that on or about 2002-04-26 7:42 AM -0600, LuKreme 
wrote as follows:
>  >I'm not sure what you are talking about. There has never been
>>     a lawsuit over RBL-style blacklists which has been
>>     decided in a court.
>
>There have been lawsuits from spammers against ISPs that blocked their
>spam.  AOL, for one was sued and lost to a spammer.

A close parallel is the case of PaeTec Communications, Inc. versus 
MonsterHut. In this case, MonsterHut contended that complaints filed 
by Spamcop users were, in fact, removal requests which they would 
honor.

PaeTec's agreement with MonsterHut expressly prohibits the sending of 
spam. In reliance on the complaints it received from Spamcop users 
and others stating that the e-mail received from MonsterHut was spam, 
PaeTec informed MonsterHut that it was terminating its contract.

MonsterHut responded by commencing litigation against PaeTec. Prior 
to PaeTec being advised of the existence of the litigation, 
MonsterHut obtained a temporary restraining order from the Court, 
which prevented PaeTec from terminating MonsterHut's contract pending 
a hearing at which both sides could
present evidence.

http://litigation.paetec.net

Despite the fact that their behavior seemed to directly contravene 
PaeTec's TOS, MonsterHut succeeded in convincing the court that 
PaeTec should not cut them off. PaeTec appealed and their appeal was 
heard April 18, 2002 (no decision as yet).

One of the arguments used in the case was that because "only" 1800 
complaints were received out of a total of 69 million emails sent, 
and because only 180 of those complaints were backed up by affidavit, 
the 2 percent threshold for spam complaints had not been crossed.

If you have the time to read any or all of the case docs:

http://litigation.paetec.net/casedocs.html

I am sure it will provide you with lots of food for thought 
concerning your own TOS and what you would do if confronted by a 
customer as tenacious as MonsterHut.

-- 
Neil

Neil Herber, RGD
Corporate info at http://www.eton.ca/
Eton Systems, 15 Pinepoint Drive, Nepean, ON, Canada K2H 6B1
Tel: (613) 829-4668


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