I've maintained a running dialog with Eudora support at Qualcomm for quite a while. I have no idea if any of you can thank me for fixed bugs or not :-)

Anyway, relatively recently, word from Qualcomm apparently came down from on high: as a new spam-fighting feature to their direct contact e-mail addresses (used if you get an answer after you pass their web-based bug submission proc), *all* messages to those direct e-mails are automatically temp-failed to discourage the spammers. Idea being that responsible mail servers will try later (the mail will then be accepted), while spammers will move on. This doesn't sound effective to me except in the case of brain dead spammers (well, OK, maybe there is some use). Despite the groans about this technique from the Eudora support staff themselves, it is a real policy with real ramifications.

To wit:

SIMS interprets the temp failure as a permanent failure, a shortcoming that has been discussed here many times. SIMS does -not- try to deliver the message again, so the communication never goes through.

I'm not soliciting discussion of Qualcomm's technique or its shortcomings. I am soliciting Stalker to fix this. It's not a feature request - it seems to me a reasonable thing to do, even though SIMS development is essentially stopped. It might be a good time to review SIMS handling of all such 4xx messages - I don't know how many other anomalies there may be.

Really, how hard would this be to do?


Stefan Jeglinski


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