> From: "Brett Tate" <[EMAIL PROTECTED]> > > Be aware that some customer service and reservation > systems send 18x > responses while queued waiting to be answered by person. > It might take > longer than 180 seconds for the call to be answered by > person. Thus > your users might complain about poor interoperability > (dropped calls) > concerning calls to such numbers. > > Or we might interpret it this way: I don't want to do > business with companies that take over 180 seconds (three > minutes!) to answer their phones, and provisioning my SIP > phone this way enforces that rule.
Sounds good to me; however the extra minute is sometimes worth reaching the called party. :) >From a caller perspective (on some phones), it might not always be clear that the call has not yet been answered. If the timer expires while caller is hearing recordings indicating that their call will be answered in approximately 5 minutes, the user might not immediately recognize that they potentially should locally adjust such a timeout value prior to calling the same number again. _______________________________________________ Sip-implementors mailing list [email protected] https://lists.cs.columbia.edu/cucslists/listinfo/sip-implementors
