On Sat, 2009-05-09 at 10:05 +0530, Vivek Batra wrote:
> Moreover, does this mean that an Operator initiating Attended Transfer
> cannot free-up herself since the transfer target is not responding?
> This would be very taxing in practical world because most of the
> times, the Operator wishes to execute Attended Transfer but since the
> transfer target does not respond in time, she frees up herself (by
> performing the Attendant Transfer activity in ringing state) for
> receiving other calls.

> What is the way out?

In practice, the solution is for the user agent to perform the transfer
in the background by doing nothing until the new call leg is answered,
and then sending the REFER that completes the transfer.  (This has been
understood since at least 2003, when the Pingtel Xpressa phone
implemented it.)  Although the phone must perform much activity, the
user of the phone is freed to do other things.

Dale


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