On Wed, Jun 4, 2008 at 8:45 PM, Martin Steinmann <[EMAIL PROTECTED]> wrote: > Ranga > > It is a pleasure working with you and I really welcome your initiative to > build something useful. This was a great exchange on the list today and I am > sorry having caught up with it a bit late. > > From the discussion it sounds like the simpler approach would be not to use > a B2BUA and I agree. It was pointed out that it should work both with remote > workers as well as for calls initiated to external numbers (over the PSTN or > a SIP trunk). Both these cases have to work. Once the call is established > the user should be able to do all the things that would be possible with a > call that was directly dialed on the phone. > > I also agree that it would be a disadvantage to have sipXconfig in the loop > for all calls initiated this way.
Agreed. Pointless complexity is bad Engineering. Given that we want to accomplish something simple in this task, I will be re-implementing this based on REFER call transfer. > > The proposal of offering auto-answer is interesting. How would this work if > the user has several phones registered? Could we detect that and only try > auto-answer if only one phone is registered? > > The error handling you mentioned might not be so important as I would assume > the user sits next to his / her phone when using this feature. > > B2BUA: We are interested in a third party call controller in the context of > an attendant console. The attendant would be given a Web interface to > monitor many extensions in a company. Using 3PCC the attendant could then > transfer, or park calls, or put calls on hold. This third party call > controller would have to be able to deal with lots of calls and it would > also have to be operational in an HA system. I therefore think this is a > separate project. The code developed thus far (i.e. the b2bua based implementation) has been saved (attached to the issue as a zip) and can be recycled for this. Clearly, it is more ambitious than what we are shooting for at present. > > Another interesting add-on capability to this click-to-dial feature would be > some integration with Outlook or other desktop clients that manage contacts. > I have seen examples of Outlook plugins that add a capability to right click > on a contact, thereby initiating a call. > > Hope I didn't cause more confusion > --martin > > > -- M. Ranganathan _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
