VG wrote: > Hi , > > I like to work on sipx ACD. > Please tell me where all statistics regarding acd gets generated and how > it shows on web page. > Do any ruby file comes into picture regarding this, like cdr.rb for cdrs. > Please tell if ACD contain any document regarding flow. > > Regards, > Vikas >
sipXconfig/agent is responsible for analysing sipxecd_event.log file and generating real-time stats sipxconfig/report is responsible for querying the real time stats and generating historical stats agent offers SOAP interface used by both report component and sipXconfig directly D. _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
