On Tue, 2008-11-04 at 10:51 -0500, M. Ranganathan wrote:
> Hello,
> 
> I would like to discuss the implications of forwarding REFER to the
> ITSP. There are some ITSPs that support REFER ( notably bt.com). If we
> exploited this capability, that could result in a better user
> experience. For example, this would have the effect of the caller
> hearing Ringing on blind transfers assuming that the inbound INVITE
> has an Allow: REFER.  Note that in general the ITSP may not
> Allow:REFER as it may well be dealing with an endpoint that does not
> handle REFER ( such as a PSTN phone ) so the user may not hear RINGING
> on blind transfer anyway.
> 
> Is XECS-1849 worthwhile? If you are calling pbx to pbx, I can see XECS
> 1849  being worthwhile.

If you look at INVITES from this and other ITSPs (setting aside the
pbx-pbx case for a moment), is the presence or absence of 'Supported:
refer' a reliable indication of whether or not it is supported?

We probably should not use REFER to an ITSP unless they also support
Refer with Replaces.

> Questions:
> 
> Are we better off simulating RINGING using our park server for a
> uniform user experience or should we forward REFER to the iTSP for
> In-DIALOG refers received from the PBX?

I don't think we should simulate ringing - there are many worms in that
can...

>  If so, we also need to be able
> to handle inbound REFER from the ITSP (which adds more complexity to
> the code).

Why would we need to handle inbound REFER?  Have you seen one?

> Is the current solution of turning off MOH on the phone and turning it
> on for sipxbridge so that MOH plays till pickup for blind transfers
> adequate for this release?

Yes.


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