I opened a ticket with bandwidth.com and they told me the default timer was 120 
seconds. If so, I suspect they can change the account to that length. 

===================================
Tony Graziano, Operations Manager
Telephone: 434.984.8430
Fax: 434.984.8431
sip:[email protected]

Email: [email protected]

Internet Helpdesk: 
Telephone: 434.984.8428
Fax: 434.984.8429
sip:[email protected]
Email: [email protected]

LAN/Telephony Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427
sip:[email protected]

Email: [email protected]
>>> "Scott Lawrence" <[email protected]> 03/07/09 15:50 PM >>>
On Sat, 2009-03-07 at 16:25 +0530, Chaitra wrote:

> As discussed earlier the root cause of  XECS-1906 is ITSP cancels the 
> call on "No Answer" exactly after 30 seconds"  The same behavior can be 
> observed in the following scenario as well,
> Inbound call made using bandwidth.com terminates on user 601 in SCS.
> 601 does not have voicemail permission
> 
> In this case, if the call is not answered by user 601, then after 30 
> seconds the call gets disconnected on the PSTN phone, with the ITSP 
> (bandwidth.com) sending a CANCEL. (enclosed merged.xml)
> This issue is more general one (irrespective of call being forwarded or 
> not) and is seen when the inbound call is not answered for more than 30 
> seconds.
> 
> Please advice.

It might be a good idea for someone to contact Bandwidth.com and ask
them if that no-answer timeout can be made longer by some account
provisioning setting at their end.  That seems awfully short for a
business service.


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