-----Original Message----- > From: Scott Lawrence [mailto:[email protected]] > Sent: Tuesday, March 17, 2009 9:39 AM > To: Tony Graziano > Cc: Picher, Michael; [email protected] > Subject: Re: [sipX-dev] Nighttime AA cutover > > > > >>> "Scott Lawrence" <[email protected]> 03/17/09 9:09 AM >>> > > On Mon, 2009-03-16 at 16:55 -0400, Picher, Michael wrote: > > > I think it should be on any item as Tony mentioned. > > > > > > While we're at it and I mentioned the AA in my e-mail, I still > would > > > like to see some sort of ability to have a live extension / hunt > group / > > > acd be able to be the daytime auto attendant with the night > operation > > > flopping over to the night AA. At least now with the scheduled > forwards > > > I can use a phantom to do this but with the ability to activate the > > > emergency AA remotely it would be nice to just be pointing inbound > to > > > the Attendant dial plan entry. > > > > What's wrong with setting up calls to go to your normal live > extension, > > with a forwarding plan for that user that goes to an AA (either > > time-qualified or not), and then just have that user put their phone > > into do-not-disturb mode when they want the AA to call? > > On Tue, 2009-03-17 at 08:16 -0500, Tony Graziano wrote: > > Then if the phone reboots or has a problem the routing goes away > > unless someone comes in and touches the phone again. > > No, it just takes a little longer to answer - the rebooted desk phone > rings for however long it is allowed to ring, and then you fall back to > the AA >
But in this particular case he's talking about a user initiated action (from the phone) to forward the calls to an off-site answering service. This is used commonly in medical type practices / building management companies / etc. To rely on that phone for very important routing decisions is probably not a sound practice. Mike _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
