> -----Original Message----- > From: Tony Graziano [mailto:[email protected]] > Sent: Monday, April 06, 2009 2:55 PM > To: Campbell, Alfred (BL60:9D30); [email protected] > Subject: RE: [sipX-dev] CMC Provisioning - How to use? Where is > logging? > > >>> On 4/6/2009 at 2:25 PM, in message > <1d9361c130b11c4db300adbfca36527004ae7...@zrtphxm0.corp.nortel.com>, > "Alfred > Campbell" <[email protected]> wrote: > > > > > > -----Original Message----- > > > From: Tony Graziano [mailto:[email protected]] > > > Sent: Monday, April 06, 2009 2:23 PM > > > To: Campbell, Alfred (BL60:9D30); [email protected] > > > Subject: RE: [sipX-dev] CMC Provisioning - How to use? Where is > > > logging? > > > > > > Ok, it passes to the startup screen and says "Registering Account", > > > then fails. "Service is temporarily unavailable. Please try again > > > later." > > > > Do a trace on the Client PC using wireshark and see why its > complaining. > > > > > > > > I don't see any messages from registrar or proxy, after it fails, I > > see > > > the account populated there, saying it failed. Where can I see the > > > messages as to why it failed? If I delete it and create it manually > it > > > registers fine. > > > > > > > You say you see the account populated where? Are the settings in the > > client what you expect? You should be able to view what the > provisioning > > server sends it. > > > > > > > >>> "Alfred Campbell" <[email protected]> 04/06/09 1:33 PM >>> > > > > -----Original Message----- > > > > From: [email protected] [mailto:sipx-dev- > > > > [email protected]] On Behalf Of Tony Graziano > > > > Sent: Monday, April 06, 2009 1:21 PM > > > > To: [email protected] > > > > Subject: [sipX-dev] CMC Provisioning - How to use? Where is > logging? > > > > > > > > using latest 3.11.12... I created a profile for a softphone > (added a > > > > line) for CMC Enterprise, sent the profile and confirmed it was > in > > > the > > > > tftproot. I installed Bria professional and entered the key, > exited > > > the > > > > application so I could get the initial login/provisioning screen > > back > > > > up. > > > > > > > > Where would you view the logging for this registration attempt? > What > > > > are the proper credentials to use on the initial screen? > > > > > > > > username=200 and [email protected] > > > > password=xxxyyyzzz > > > > server=example.com and sipx.example.com > > > > > > > > > > User: is the sip user > > > Pswd: is your PIN not your SIP Password > > > Server: http://IPOFSERVER:12000/cmcprov/login > > > > > > > I get a "! Error in response from server, please try again." > > > > > > > > While I have no issue provisioning a line manually, I want to > avoid > > > > this if possible and try the plugin. > > > > > > > > I am trying from the local network (NAT not in the way). in > testing > > > the > > > > connection from outside to sipxconfig I see links which brings me > to > > > > https://sipx.mydomain.com:8443/cmcprov/WEB-INF/ but the .ini file > is > > > > not in there. > > > > > > > > Does anyone have any provisioning or troubleshooting advice on > this > > > > plugin? > > > > > > > > _______________________________________________ > > > > sipx-dev mailing list > > > > [email protected] > > > > List Archive: http://list.sipfoundry.org/archive/sipx-dev > > > > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev > > > > > > > Harumph. I shut it down and started it back up and changed the > settings around (moving to hostname instead of ip address and back). > Now it works. When i had it on hostname (looking for a user friendly > experience i guess) I could see the account for the test line "200" in > the Account Settings/Account name list. i had deleted my manual entry > so it got in there on the bad attempt I made but would not register. > > I'll play for a while. But while I have your attention, looking at the > default settings, why would I use the line/presence to default to "With > presence agent" instead of peer-to-peer with 3.11.12? If this works, > should that be defaulted to any any install?
Great news Tony. If you setup a Speed Dial List for the user the Softclient should get a workgroup list configured which will show BLF. You don't need to set the presence agent. _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
