> -----Original Message----- > From: Tony Graziano [mailto:[email protected]] > Sent: Wednesday, April 15, 2009 10:07 AM > To: Campbell, Alfred (BL60:9D30); [email protected] > Subject: RE: [sipX-dev] CMC Workgroup provisioning > > Harump! That new build worked! I'm not crazy! Should I reference > anything to Counterpath to confirm the issue stille exists with the > Bria? > You can let them know it works in the Nortel commercial client. They fixed this for us and I suspect they just need to port this to the Bria professional version.
Al > >>> "Alfred Campbell" <[email protected]> 04/15/09 9:56 AM >>> > > -----Original Message----- > > From: Tony Graziano [mailto:[email protected]] > > Sent: Wednesday, April 15, 2009 9:27 AM > > To: Tony Graziano; Campbell, Alfred (BL60:9D30); sipx- > > [email protected] > > Subject: Re: [sipX-dev] CMC Workgroup provisioning > > > > Still trying to understand what is missing for this to work properly. > > > > Tony pretty sure this is related to an issue in the client having > errors > processing NOTIFY with Require: eventlist. Counterpath fixed this for > us in an up issued Enterprise client (RC7 stamp 51324). This is coming > from the trace you sent me last week. I will talk with you directly > about how we can test it with you. > > Al > > > > Counterpath says I must have > > > > feature:workgroup:enable= "1" > > > > in the INI file, which is not generated by sipXconfig as far as I can > > tell. Is this bunk? If i generate a config then manually edit it, > clear > > the Bria config file and let it grab the edited one, I still have no > > workgroup subscription, but I do get the window (had it either way). > So > > if I have the workgroup windows with or without their saying to use > the > > above syntax, should it not matter, as long as I have it? > > > > > > > > >>> "Tony Graziano" <[email protected]> 04/07/09 2:27 PM > >>> > > I see the AOR configured in the INI file. I also se nothing in the > > sipxpresence log either. I'll do a wireshark. Where do i send it? > > > > >>> "Alfred Campbell" <[email protected]> 04/07/09 2:21 PM >>> > > > > > Today I installed a brand new instance of 3.11.12 and then > proceeded > > > toupdate it to the newest version. After getting the basic system > > > setupand working, I am able to use the CMC plugin to provision a > > > BriaProfessional softphone. > > > > > > I created a speedial entry for the testuser account and sent it the > > > profile, then logged in via Bria and amseeing the following issue > > after > > > the line gets registered. All the settings for the line and phone > are > > > at default. The user is on the same subnet as sipx and there are no > > > firewalls between. > > > > > > #1 Speedial entry: 5551212 information (presence not enabled) > > > #2 Speedial entry: 201 information (presence enabled) > > > > > > I get the workgroup window up saying "Subscribing... please > wait..." > > > > > > I can only think this is incorrect behavior and that presence > enabled > > > or not should not matter with the speedial entry that was made. > > > > > > Where should I be looking to find an answer? > > > > That is meaning it is failing to subscribe to RLS. Have you checked > > the > > client configuration and ensured the client has the resource list > > configured? If that is ok then a wireshark trace could tell us why. > > > > _______________________________________________ > > sipx-dev mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-dev > > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev > _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
