-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Beeton, Carolyn (CAR:9D60) Sent: Wednesday, April 15, 2009 2:27 PM To: [email protected] Subject: Re: [sipX-dev] [SFtrack] Commented: (XCF-3576) ACD fails onchanging domain name.
> -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of > Huijun Yang (JIRA) > Sent: Wednesday, April 15, 2009 2:14 PM > To: [email protected] > Subject: [SFtrack] Commented: (XCF-3576) ACD fails on changing domain > name. > > http://track.sipfoundry.org/browse/XCF-3576?page=com.atlassian.jira.plug in.system.issuetabpanels:comment-tabpanel#action_37856 > ] > > Huijun Yang commented on XCF-3576: > ---------------------------------- > > Actually the Restart XML-RPC request was from ACD server, not > sipXconfig. So, the problem was because XML-RPC pipe between ACD > server and sipXsupervisor was broken after the domain changes. > > Here is why, > > in ACDServer::Set > > XmlRpcRequest requestRestart(targetURL, "ProcMgmtRpc.restart"); > requestRestart.addParam(&mDomain); > > As you can see from the code above, it uses SIP domain as the > parameter in XML-RPC request, which is wrong! As I mentioned > previously, it should use FQDN of the hostname in XML-RPC request, but > NOT SIP domain. > > I think sipXconfig will have to put the local FQHN into the ACD config file. It isn't as easy as it seems it should be to come up with the > correct name! I'm not sure what file that is though... I am working on the fix, including both sipXconfig and ACD server sides. Cheers, Huijun _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
