Paul Mossman wrote:
> Hi all,
> 
> There's a limitation in our current CounterPath Bria Pro provisioning,
> and it's affecting at least one customer.  Here's how to work around it.
> 
> The problem is in corresponding the login User with a Bria profile.  It
> works fine when the mapping is 1:1, but a single user can have many Bria
> profiles.  This is common on a laptop, which requires different Bria
> settings for in-office versus remote worker operation.  The user can
> have two Bria profiles, but the provisioning servlet
> (http://<HOST>:12000/cmcprov/login) will only ever load the first one
> that it finds.
> 
> The work-around is to avoid the provisioning servlet altogether.  You
> can do this by specifying the full path to the desired profile directly
> in the "Server" field of the login window.  For example, to load a
> "pauloffice" profile use:
> http://<HOST>/phone/profile/tftproot/pauloffice.ini.
> 
> The Username and Password don't matter, since they won't be used anyway.
> Unfortunately this relates to another problem.  It is quite difficult to
> access the "Server" field in the current Bria client.  So switching
> profiles in rather inconvenient.  The instructions are captured in
> XTRN-624, which fortunately is expected fixed in the upcoming Bria 3.0
> release.
> 

I think that having the same set-up for all you softphones was considered a
feature at one point. Clearly that does not seem to work. What settings
need to be different for remote vs. in-office? Shouldn't users with
software client on a laptop be able to use their phones no matter where
they connect from without adjusting anything?

Another question: if phones are capable of loading the ini file directly
why do we even bother with provisioning servlet for Bria?
D.

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