On Mon, 2009-10-05 at 12:51 -0400, Jiann-Ming Su wrote:
> We're running into an issue with phone calls between sipX and Avaya
> terminate after 30 minutes.  My colleague has observed that the Avaya
> will refresh the session according to its "Preferred Minimum Session
> Refresh Interval."  Avaya sends an Invite packet to sipX using
> TCP/5060 (packet 50 below).  sipX responds with a Trying 100 packet on
> UDP 5060 (packet 52).  Avaya doesn't support SIP over UDP.  The call
> terminates because the SIP conversation doesn't take place properly.

What specifically is the Avaya product you're trying to communicate
with?

The extract you sent isn't nearly enough detail to see what the
messaging was for the call.

To debug this, you'll need to trace the message flow and see
what's going wrong.  See:

http://sipx-wiki.calivia.com/index.php/Display_SIP_message_flow_using_Sipviewer#Getting_SIP_Messages_to_display

when you get the trace data, take a look at it using sipviewer
and/or post the trace with a description of your configuration
(identify components by IP address), what you were doing, and
which call in the trace you're talking about (by call-id or
frame number in the trace, preferably).


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