On Mon, Nov 16, 2009 at 10:54 AM, Daniel Fitton <[email protected]> wrote:
> Hi,
>
> I am trying to use the SIPXbridge as a proxy for my calls from a Cisco
> CallManager server out to an ITSP.
>
> I am able to dial from CCM to SIPX and vice versa with no problem.
> I can call PSTN numbers from SIPX phones with no problem.
>
> When I try to make a call from the CCM to a PSTN number via SIPX I get the
> following error in Wireshark;
>
> message/sipfrag > Exception Info Initialization exception while processing
> request at BackToBackUserAgentFactory.java:187



Hi,

This is indicative of an initialization problem.

However, I do not have enough information to make a guess about what
the matter might be. For one, the line number does not match to a
possible location from which exception can be thrown.

Please upgrade to the latest (unofficial) patch

http://sipx-wiki.calivia.com/index.php/SIP_Trunking_with_sipXecs:_Overview_and_Configuration#How_to_configure_sipXbridge

Then please try again. If the issue persists, please send a
sipx-snapshot. Problem reporting instructions are here


http://sipx-wiki.calivia.com/index.php/SIP_Trunking_with_sipXecs:_Overview_and_Configuration#Problem_reporting


I would need to look at a snapshot before I can determine what the
matter might be. If you are pretty sure there is no configuration
issue on your end, please start an issue and attach the snapshot along
with a problem description to that issue.

Regards,

Ranga.



>
> I also get it when I forward an extension within SIPX to a PSTN number when
> called from the CCM, dialing within SIPX forwards without a problem.
>
> Is this expected behaviour because the call is coming from outside SIPX,
> does something need to be enabled to allow it to proxy from external systems
> or is it a genuine server error?
>
> Regards,
> Daniel
>
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>



-- 
M. Ranganathan
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