I've been recently playing around in the User Portal - Personal Call History to try out the Click to Call capability and noticed something odd. The Click to Call is always on the "To" field of the call history regardless of what the "To" field contains as far as digits/extension. This is okay for calls that I've made but really doesn't make sense for calls that I've received. For example, if I'm extension/user 215 and I've received a call from extension/user 555, my personal call history will show this call correctly where the From field will be "555" and the "To" field 215 (i.e. myself). The Click To Call is always on the "To" field. For this particular call, I would expect it on the "From" field since it makes no sense to Click To Call myself from myself. It's really not good to talk to oneself and answer if you know what I mean :) I'd like to propose an enhancement to this capability such that it provides the Click to Call on the end of the call that is not me. Comments
Raymond Dans | Software Engineer| Avaya | 3500 Carling Avenue|
Ottawa, Ontario K2H-8E9|
Voice/Fax/Mobile: 613-763-3941/613-763-7742 | [email protected]
Intelligent Communications avaya.com <http://www.avaya.com/>
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