I had a system running on a 4.0.4 update from a 4.0.3 ISO that I recently
backed, re-installed with ISO 4.0.4 and then reloaded the backup file - both
Configuration and Voicemail.

 

I had several issues after the restoral that I thought were worth sharing.


 

The first was the music on hold.  I had installed a wav file, which did not
get installed as part of the backup and restoral.  This might be normal, I'm
unclear.  However, it appears that the database was pointing to that file
still, as when a call was transferred and music on hold should have
appeared, it instead dropped the call on the calling party, and the internal
extension continued to ring.     It seems either the added files need to be
moved as part of the backup, or something needs to identify if a music file
is actually there prior to trying to play it.   Under the music
configuration screen, it was on select.  Simply chosing default fixed the
issue.

 

After the restoral, one of my three ITSP gateways did not work - 404 error.
I isolated it to a telephone number in one of my forwarding rules that had a
trailing space.  Deleting the space allowed the calls to process to that
forwarding rule.  I had a similar issue with 4.0.2 with an error produced
from a trailing space.  The error was "* Error at file
/etc/sipxpbx/forwardingrules.xml, line 67, char 36 

* Message: Datatype error: Type:InvalidDatatypeValueException, Message:Value
'voip.ms ' does not match regular expression facet
'[a-zA-Z0-9]+(-[a-zA-Z0-9]+)*(\.[a-zA-Z0-9]+(-[a-zA-Z0-9]+)*)*(:[0-9]+)?'."


 

Not sure if these are related, but having this error appear was much
appreciated as it gave a good ideas of where to look.  

 

Is there a place this issue that was causing the 404 error would have been
logged?  I'm thinking an issue should be written up on these.  Does anyone
know of an existing list of items that don't get copied during the backup,
that will impact the system upon restoral?  It would be good to create a
laundry list to look at after a restoral.  I'd be happy to put it together
and add it to the wiki.

 

Regards,

 

Todd Hodgen

 

 

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