From: [email protected] [mailto:[email protected]] On Behalf Of Raymond Dans Sent: Friday, January 08, 2010 11:27 AM To: [email protected] Subject: [sipX-dev] XX-7084 - Calls answered by voicemail should be indicated in CDR - Historic Calls I've been working on this requested improvement to the CDR - Call History page so that it is easy to identify calls which have ended up at the user's voicemail mailbox. Today, examining the Call History simply shows the call as successfully completing at the user extension even though it was actually redirected to the user's voicemail box. There are few ways that I can probably do this such as appending to the Destination User (i.e. To field in the table) something like the string " - VM", adding a new field to the table indicating it went to voicemail or to add an icon (like an envelope) to the beginning of the Destination User entry. I've implemented the icon solution and attached a screen shot for your opinion. Is this type of solution acceptable to people or should I try some other method to indicate ending up at voicemail. Thanks in advance Raymond - its great to see this is being worked on. Thank you! Rather than putting the Icon there, is it possible to put the Voicemail Inbox Prefix plus another character - example Voicemail for 225 might look like 8^225 or something similar. Pulling the variable from that field in the dial plan for the report. Maybe that is a lot of work. It would seem logical to keep from including a bunch of Icons on the report printout, unless you were going to start using them for other purposes on the report. The 202%23 in that image caught my eye.......
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