On Thu, 2010-01-07 at 12:59 -0500, Paul Mossman wrote:
> Hi all,
> 
> Polycom 301, 501, 600, 601, and 4000 were deemed "legacy" as of 3.2.0.
> This means they will only be supported in 3.1.X.  Previously this was
> 3.1.3, but 3.1.4 has recently been released.
> 
> (Polycom 300 and 500 are only supported in 2.1.X.)
> 
> This presents a challenge when sipXecs is deployed with a mix of legacy
> and non-legacy Polycoms.
> 
> The configuration file generation is actually handled very well now.
> 
> 
> Firmware deployment on the other hand, is not.  See:
> http://list.sipfoundry.org/archive/sipx-users/msg17596.html
> 
> Scott and I once talked about a graceful solution, but it is certainly
> will not go into 4.2.
> 
> 
> I'd like to propose a solution that is nearly as good, but easy to
> implement.
> 
> Basically, Polycom configuration files can specify which firmware files
> should be loaded on a per-model basis.  All models are currently
> directed to use "sip.ld", which is the default filename used in the
> "current" Polycom firmware ZIPs.  The sip.ld will simply not load on a
> Polycom that does not support it.
> 
> The legacy models will be told to pick up say filenames "sip_31X.ld" or
> "sip_21X.ld".  That is the easy part.  
> 
> Unfortunately the "legacy" Polycom firmware ZIPs don't use consistent
> names for the sip.ld file.  So, it would be challenging to handle them
> gracefully like we do for the "current" ZIPs.  I think the best option
> is simply to have the superadmin extract the file from the ZIP, rename
> it ("sip_31X.ld" or "sip_21X.ld"), and then upload it as an "Unmanaged
> (T)FTP file".
> 
> The superadmin will have some extra work, but it'll make life
> considerably easier than no solution at all.

This sounds suspiciously like:

        Let's make life a little easier for a few developers who have
        deep knowledge and a little more complicated for a lot of system
        admins who don't.  

Doesn't sound like a recipe for customer satisfaction to me.


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