Hi all,
Earlier in this release, I added to the CDR records something I've
called CallTags which help to identify/report on the various types of
calls that can occur in the system.
Initially, I added a number of tags which dealt with calls that went
to Voicemail, AA, ... If there are no objections, I like to add a few
new calltags that deal with Call Park and Directed Call Pickup. The new
tags would be:
PARK - Call was parked.
RPARK - Call was retrieved from Park.
DPUP - Directed Pickup call.
These new CallTags will require changes in the Registry plugins and
in sipXconfig CDR support.
In the future, I'd also like to be able to add more (such as for
Hunt Group and maybe Conference to name a couple) to the list of
CallTags to enhance our CDR Reporting and general CDR support. I'm not
sure if I'd get to them in this release but I thought I would just
inform you now.
Comments/Concerns?
Raymond Dans | Software Engineer| Avaya | 3500 Carling Avenue|
Ottawa, Ontario K2H-8E9|
Voice/Fax/Mobile: 613-763-3941/613-763-7742 | [email protected]
Intelligent Communications avaya.com <http://www.avaya.com/>
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