I'm doing this on SVN 17748 with Polycom 3.2.2 firmware so I thought this would 
not be appropriate for -users.

The direct question is: is there really a more appropriate way (than manual 
configuration as describe below) to get custom "ringtones" onto the polycoms 
and update call progress tones? I just want a different, non factory, ring 
available for folks local directories and to assign to different shared lines. 
Where we use intercom support I want the intercom to start silently if so 
configured in the UI (as of 3.2.2 the default INTERCOM progress tone is a 500ms 
beep even if you ask for silent in the UI).

What I'm doing now that is working for me, but seems "against the grain":

(in the top level velocity template file added the first CONFIG_FILES element 
for -local):

<APPLICATION
      APP_FILE_PATH="sip.ld"
   CONFIG_FILES="[PHONE_MAC_ADDRESS]-local.cfg, 
[PHONE_MAC_ADDRESS]-sipx-sip.cfg, [PHONE_MAC_ADDRESS]-sipx-phone.cfg, 
[PHONE_MAC_ADDRESS]-sipx-device.cfg, polycom_phone1.cfg, polycom_sip.cfg"
   MISC_FILES=""
   OVERRIDES_DIRECTORY=""
   CONTACTS_DIRECTORY=""
   LOG_FILE_DIRECTORY="">

In the xxxx-local.cfg file (which for testing I've manually stuck in the 
tftpboot directory, I'm assuming I can add it as an unmanaged file through the 
UI later):

<?xml version="1.0"?>
<!-- SIP Application Configuration File -->
<!-- $RCSfile: sip.cfg,v $  $Revision: 1.558.2.3.2.11.2.2 $ -->
<sip>
  <tones>
    <chord_sets>
      <CALLPROGRESS>
        <INTERCOM tone.chord.callProg.10.freq.1="550" 
tone.chord.callProg.10.level.1="-19" tone.chord.callProg.10.onDur="1" 
tone.chord.callProg.10.offDur="0" tone.chord.callProg.10.repeat="1"/>
      </CALLPROGRESS>
    </chord_sets>
  </tones>
  <sampled_audio saf.1="" saf.2="ring13.wav" saf.3="ring14.wav" saf.4="" 
saf.5="" saf.6="" saf.7="" saf.8="" saf.9="" saf.10="" saf.11="" saf.12="" 
saf.13="" saf.14="" saf.15="" saf.16="" saf.17="" saf.18="" saf.19="" saf.20="" 
saf.21="" saf.22="" saf.23="" saf.24=""/>
</sip>

The wiki page talking about config file updates is wonderful but it doesn't 
address things that are either inappropriate for the UI (a whole sound 
effects/progress tone editor seems out of scope of the project) or are for 
whatever reason just not supported (fancy softkey support, ability to map the 
'flexible' key on the Ip 335's).

I tried searching the issues database for something like this but I didn't 
directly see an open issue asking for the ability to merge in local manual 
changes, this really makes me think I'm just trying to do this all wrong.

Thanks,
-Eric Varsanyi

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