On Tue, 2010-02-16 at 11:13 -0500, Martin Pepin wrote: > >> -----Original Message----- > >> > >> Send password mismatch e-mail to IMAP server each time a voice mail > >> message occurs > >> -------------------------------------------------------------- > >> > >> Key: XX-7660 > >> URL: http://track.sipfoundry.org/browse/XX-7660 > >> > >> When sipXecs detects that there is an email account password > >mismatch > >> to reach an IMAP server, it sends the user an email > >informing of that > >> issue. However, this error reporting email is only sent once > >and never > >> after. So if the email password issue is not resolved > >immediately then > >> the problem will persist and the user may not realize the > >root cause, > >> especially if that error email was either missed by the user or > >> deleted. > >> > >> This request is to ensure that an email is sent everytime the IMAP > >> server is contacted to notify of a voice mail event when there is a > >> password mismatch condition. This has been agreed with other sipXecs > >> developpers as a more appropriate way of resolving the user > >> configuration issue. > >> > > > >Would an alarm be better than this email? > > The e-mail password is configured from the user portal. It is the > responsibility of the user to fix their own password mismatch. > > There is currently a single email sent to report the mismatched > password. If an alarm is raised instead, then no e-mail should be sent > to the user. > > If alarms are only visible to system admins, then this adds a burden on > the admin to inform the user about his/her password mismatch. > > I prefer the re-occurring e-mail sent to user approach since it directly > informs that single user in a repetitive manner of an issue they need to > fix himself/herself. Note that the e-mail is only sent when the "sync > with IMAP server" option is selected.
And if I change my password on Friday and go home for the weekend with my browser left open on that page, how many emails will I have by Monday morning? _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/
