Currently in the CDR Active/Historic/Reports, call duration is displayed in a localized format is quite lengthy. For example in English, the duration of call that took was 1.5 hours long would be displayed in the Duration column as (90 minutes, 0 seconds). In other languages, the display could be longer or a little shorter but would still take up a large amount of space. I'd like to propose modifying the display, or in the case of the reports, printing to a more language neutral and international format such as xx:yy:zz where xx represents hours, yy represents minutes and zz represents seconds. I could, if required modify the title of the column to put kind of a legend in the title such as "Duration <nl> HH:MM:SS". Any comments/objectives?
Raymond Dans | Software Engineer| Avaya | 3500 Carling Avenue|
Ottawa, Ontario K2H-8E9|
Voice/Fax/Mobile: 613-763-3941/613-763-7742 | [email protected]
Intelligent Communications avaya.com <http://www.avaya.com/>
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