> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of 
> Shruthi Shashikanth
> Sent: Thursday, March 11, 2010 8:25 AM
> To: [email protected]
> Subject: [sipX-dev] Query regarding Rewind and Fast forward 
> buttons in mediaserver.
> 
> Hi all,
> 
> As per improvement XX-4851, the keys 7 and 9 are used to 
> rewind and fast forward the voicemail messages.
> But,the prompt after listening to the message(using 1) is "To 
> play information about this message, press 1. To replay, 
> press 2. To save, press 3. To delete, press 4. To forward 
> this message, press 5. To reply, press 6. To play the next 
> message, press pound. To return to the main menu, press star."
> In this prompt,the user does not get to know anything about 
> the rewind(key 7) and fast forward(key 9) options present.
> Is this expected or an improvement (that Press 7 fro Rewind and 9 for
> forward) that can be put across to include these options in 
> the prompt?
> 
> While listening to the message,when 7 is pressed the message 
> is re-winded and begins to play from the beginning.
> When 9 is pressed the message is forwarded to the complete 
> end and the prompt "To play information about this message, 
> press 1. To replay, press 2. ....." is played.
> My query here is should the fast forward button take the 
> message to complete end or somewhere in between the 
> message?That is, as if the user could get to listen to the 
> message in regular intervals upon pressing fast forward many 
> times. On fast forwarding the message,the entire message is 
> skipped which may not be expected by the user.
> 
> Thanks,
> Shruthi.S
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At this point we are not going to re-record the voice prompt. 
How long was the message in question. If it is too short (say 7 seconds)
then
The behavior you mentioned is expected. If it is, say, 30 seconds, then
it is not.

Peter 
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