Filed:
http://track.sipfoundry.org/browse/XX-7922

Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676


On 3/3/2010 2:19 PM, Dale Worley wrote:
> On Tue, 2010-03-02 at 16:39 -0600, Josh Patten wrote:
>    
>> Is there or will there be any way in the future to set the call pickup
>> timeout to less than 1 second? Old school key system user get really
>> frustrated when they start talking immediately after dialing the pickup
>> sequence only to realize it takes a full second to connect the call. Is
>> there a technical reason why this can't be less?
>>      
> There are some interactions between how we implement the feature and
> what it actually does for the user.
>
> The essence of the implementation is that when the INVITE for the call
> pick-up call gets to the Registrar, the Registrar sits on it.
>
> The Registrar then sends a SUBSCRIBE targeted to the number that is to
> be picked up.  That SUBSCRIBE propagates through sipXecs to (hopefully)
> all the phones that are registered for the number.  Each phone responds
> with a NOTIFY containing the details of all calls on the phone, and in
> particular, all calls ringing on the phone.  Those NOTIFYs propagate
> back through sipXecs to the Registrar.
>
> After a selected time period, the Registrar collates all the information
> that it got from the NOTIFYs and selects the call which has been ringing
> the *longest*, and modifies the original INVITE to pick up that call, on
> the phone on which it is ringing.  It then sends the INVITE onward,
> which completes the pick-up operation.
>
> The problem revolves around the specification of call pick-up to pick up
> the call that has been ringing longest.  Because of that, the Registrar
> needs to have complete information about what calls are ringing on what
> phones with the given line number.  Or at least, it needs to get
> complete information maybe 90% of the time.  So it has to wait for some
> period of time -- it can't just jump on the first ringing call that it
> gets information about.  Conversely, it takes a certain amount of time
> for the SUBSCRIBE and NOTIFY messages to propagate through sipXecs and
> be acted upon by the phones.
>
> Perhaps if we're lucky, 1/2 second is long enough, though.  Can you
> please file an issue on this, so we have a place holder for the work
> needed to improve the feature?
>
> Dale
>
>
>    
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