OK, Al just pointed out that the Admin can configure this for Users Under User Permisions > Configure Music on Hold It is checked by default
-----Original Message----- From: PARFITT, CHRISTOPHER (Chris) Sent: 19 March 2010 11:44 To: 'Scott Lawrence' Cc: [email protected] Subject: RE: [sipX-dev] User Group MOH setting does not override User MOH setting - Design Intent? -----Original Message----- From: Scott Lawrence [mailto:[email protected]] Sent: 19 March 2010 11:36 To: PARFITT, CHRISTOPHER (Chris) Cc: [email protected] Subject: Re: [sipX-dev] User Group MOH setting does not override User MOH setting - Design Intent? On Fri, 2010-03-19 at 07:06 -0400, PARFITT, CHRISTOPHER (Chris) wrote: > This issue was found by the Document folks: > > > > User xxx is currently set to use Personal Music Directory with a > personal wav file > > Then set up a User Group (called MOH_Group) with Music On Hold set at > System Music Directory > > Made User xxx a member of this User Group > > Saved & Sent profiles to that User xxx and device. > > The phone rebooted. I called the phone and put the call on hold. > > The user’s personal music choice was heard/played and not the User > group’s System music. > > Is this design intent/intentional? That is correct behavior. A user-specific setting always takes precedence over any setting from a group. Does not seem correct to me that a User from the User Portal can override the Company User Group Policy MOH settings as there are music Copyright issues to consider. -Chris _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev sipXecs IP PBX -- http://www.sipfoundry.org/
