On Thu, May 6, 2010 at 4:12 PM, JOLY, ROBERT (ROBERT) <[email protected]>wrote:

> > I have been troubleshooting some remote issues with Bria 3.0
> > for =remote users. While doing so I noticed an "oddity".
> >
> > proxies:proxy0:ice_enabled="false"
> > proxies:proxy0:outbound_proxy=""
> > proxies:proxy0:override_sip_listen_port="false"
> > proxies:proxy0:override_stun_server="false"
> > proxies:proxy0:port_range_enable="true" <<CHANGED
> > proxies:proxy0:port_range_min="30000" <<CHANGED
> > proxies:proxy0:port_range_max="31000" <<CHANGED
> > proxies:proxy0:send_internal_ip_address="true"
> > proxies:proxy0:send_sip_keep_alive_messages="true"
> > proxies:proxy0:sip_tcp_port_keep_alive_time_in_seconds="30"
> > proxies:proxy0:sip_udp_port_keep_alive_time_in_seconds="30"
> > proxies:proxy0:stun_server=""
> > proxies:proxy0:turn_enabled="false"
> > proxies:proxy0:turn_server=""
> > proxies:proxy0:turn_domain=""
> > proxies:proxy0:turn_use_sip_credentials="true"
> > proxies:proxy0:turn_username=""
> > proxies:proxy0:turn_password=""
> >
> > Even with all the other items set to default, with STUN, ICE,
> > etc. disabled, the config generated looks correct BUT the
> > Bria 3.0 always displays it as if it was not. So I remove the
> > accounts, logout and login to get the new profile and still
> > get "Auto Detect". Is there not a parameter to make it say
> > "None use local ip" in the bria parameters?
>
> I know the name of the parameter in the client's account management GUI but
> I do not know what it translates to in Bria-profile-speak but I would guess
> it is "roxies:proxy0:turn_enabled".  From the GUI, it is "SIP
> Account->Topology->Use Local IP Address".
> >
>
Yes, all the INI file settings speak to that, but the GUI belies it.


> > I'm somewhat confused why I have some remote users
> > registering with a real IP and others showing their private
> > ip as "private-contact" since they are all configured the same.
>
> Are they in different remote sites?  Is it possible that different remote
> sites have different remote NAT/firewalls that may be doing NAT
> compensation/SIP ALG.  In your case, the easiest way to tell is to sniff the
> REGISTER right out of your PC and compare it to the one arriving at sipXecs.
>  If they have SIP deltas then your remote NAT is playing tricks on you.
>
> There is no SIP ALG or ALG in the way. I just starting noticing the packet
captures were showing media on ports above 50000 which led me to force the
RTP settings down to specify 30000 - 31000 (which I don;t think should be
necessary.

What Ive noticed is between two different systems...

polycom <>pfsense <> internet <> pfsense <> bria

polycom <>pfsense <> internet <> pfsense
                                                         remote user <> bria

broken audio via sip uri dialing


What has worked is...

bria <>pfsense <> internet <> pfsense
                                                         remote user <> bria


polycom <>pfsense <> internet <> pfsense <> polycom
(dialing with site-to-site) no problem

bria <>pfsense <> internet <> remote user <> bria

as well two remote users can call each other on the same sipx system.



But in all this the logic of the bria gui and ini has me stopped wondering
if I cannot get the setting or GUI to show properly how can I really
actively troubleshoot it.

>
> > Does anyone have a link to the parameters for the Counterpath
> > provisioning function?
> >
> > I would assume if something were missing, manually adding
> > that with the "value" to the line properties file generator
> > sipx uses would work, but I am trying to understand if a
> > parameter is missing or not.
> >
> > Has anyone else seen this?
> >
> >
> > --
> > ======================
> > Tony Graziano, Manager
> > Telephone: 434.984.8430
> > sip: [email protected]
> > Fax: 434.984.8431
> >
> > Email: [email protected]
> >
> > LAN/Telephony/Security and Control Systems Helpdesk:
> > Telephone: 434.984.8426
> > sip: [email protected]
> > Fax: 434.984.8427
> >
> > Helpdesk Contract Customers:
> > http://www.myitdepartment.net/gethelp/
> >
> > Why do mathematicians always confuse Halloween and Christmas?
> > Because 31 Oct = 25 Dec.
> >
> >
> >
>



-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
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