It might be an option to try, however, I do have other users with their phones in the same place that can pick up just fine.
Does the XX-7668 has something to do with it, even on 4.0.4? I know that some of the users have User Call Forward set up. I hope that Dale could chime in and shed some light on it. - MM On Thu, May 27, 2010 at 19:28, Tony Graziano <[email protected]>wrote: > Um, try those two phones with 3.1.3. > > > On 5/27/10, Melcon Moraes <[email protected]> wrote: > > I have upgraded the system to 4.0.4-017289 on CentOS. > > > > However, the issue still happens. It seems to be related to a directed > > callpickup that fails. > > > > Is there some kind of conflict with Call Forwarding and Direct Pickup? Is > > there any problem of using both? > > > > Attached, the trace files. > > > > User 6616 receives a call from the outside world; then user 6620 tries to > > pick it up by dialing *786616, which fails and triggers the issue. > > > > In some cases, like this one, no harm was done. In some other cases, the > > loop does not end and the sipXproxy is dragged down to its knees, stop > > responding to any new request. > > > > All phones are polycoms IP330 with firmware 3.1.2.0392 > > > > I can provide the snapshot too. > > > > Thanks in advance. > > MM > > > > On Thu, May 13, 2010 at 19:15, Melcon Moraes <[email protected]> wrote: > > > >> Well, I am planning an upgrade to 4.0.4 and then check if this will > >> keep happening. I know that 4.0.4 won't cause huge impact > >> on my environment. > >> > >> BTW, I have proxy and registrar log level set to NOTICE. Should I > >> raise another component to that level as well? > >> > >> - > >> MM > >> > >> > >> On Thu, May 13, 2010 at 18:08, Tony Graziano > >> <[email protected]> wrote: > >> > Whike that's odd, 4.02 is "old". At the same time I'm not suggesting > >> > you update to 4.0.4 or 4.2 unless You are sure the changes won't > >> > affect your environment. > >> > > >> > On 5/13/10, Melcon Moraes <[email protected]> wrote: > >> >> Hi, > >> >> > >> >> I'm getting sometimes the following WARNING in sipXproxy.log: > >> >> > >> >> "2010-05-13T13:51:33.342632Z":139712:SIP:WARNING:egvoip.asnet.pt: > >> SipClientTcp-18:B6568B90:SipXProxy:"SipTransaction::recurseChildren > >> >> loop detected on call 's-5505f8f7d4a5dfa0-10' 3 hops ago had same > >> >> contacts" > >> >> > >> >> What would be causing this? I notice last week some relation between > >> >> this loop messages and another one: > >> >> > >> >> "2010-05-05T16:12:16.786001Z":6754:SIP:CRIT:egvoip.asnet.br: > >> > SipClientTcp-22:B5DFFB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers > >> >> send failed with status 12 (numMsgs = 2000, maxMsgs = 2000)" > >> >> > >> >> At this point, top showed sipxproxy process consuming all the %CPU > and > >> >> all the phone registrations are lost. I can provide a snapshot for > >> >> the siptrace in > >> >> http://www.voixtel.com.br/snapshots/sipXproxy-loop_detected.zip and > >> >> one for the last week too. > >> >> > >> >> By restarting the SIPXProxy, things wen back to normal. > >> >> > >> >> This is sipxecs-4.0.2-016420. > >> >> > >> >> Thanks in advance. > >> >> > >> >> - > >> >> MM > >> >> _______________________________________________ > >> >> sipx-dev mailing list [email protected] > >> >> List Archive: http://list.sipfoundry.org/archive/sipx-dev > >> >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev > >> >> sipXecs IP PBX -- http://www.sipfoundry.org/ > >> > > >> > -- > >> > Sent from my mobile device > >> > > >> > ====================== > >> > Tony Graziano, Manager > >> > Telephone: 434.984.8430 > >> > sip: [email protected] > >> > Fax: 434.984.8431 > >> > > >> > Email: [email protected] > >> > > >> > LAN/Telephony/Security and Control Systems Helpdesk: > >> > Telephone: 434.984.8426 > >> > sip: [email protected] > >> > Fax: 434.984.8427 > >> > > >> > Helpdesk Contract Customers: > >> > http://www.myitdepartment.net/gethelp/ > >> > > >> > Why do mathematicians always confuse Halloween and Christmas? > >> > Because 31 Oct = 25 Dec. > >> > > >> > > > > -- > Sent from my mobile device > > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. >
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