Hi All
The Voicemail Permission is disable for user 200.
Steps
1.User 200 dial 101,call is connected to IVR and Following prompt is
heard "Please Enter the Personal Identification No"
2.Enter 1234 and press #,Following Prompt is heard "That Personal
Identification No is not Valid"
So my suggestion is
1.When user(Voicemail Permission disable) dial 101,Instead of "Please
Enter the Personal Identification No" Prompt the user should hear Prompt
Like "You don't have Voicemail Permission" or this prompt is heard in
Step2 --when user Enter the Pin and then Press #
Because user should not get confuse that,whether he/she forget pin or Vm
Disabled by admin
Rgrds
Venkateshwaran T
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