Worked like a charm, thanks a billion!!

Josh Patten
Brazos County Network Engineer
979.361.4676


-----Original Message-----
From: George Niculae [mailto:[email protected]] 
Sent: Tuesday, March 15, 2011 1:55 PM
To: sipXecs developer discussions
Cc: Josh M. Patten
Subject: Re: [sipx-dev] Users unable to set VM greeting from web portal

On Tue, Mar 15, 2011 at 8:18 PM, Josh M. Patten <[email protected]> wrote:
> Looking for suggestions to resolve this issue. We had a problem not 
> long ago where our disk filled up and message-id.txt had a null value 
> resulting in voicemail ceasing to function. I think this is the case 
> here but I'm not sure where the index for lucene is stored to fix this 
> problem.
>
>
>
> When users attempt to set their voicemail greeting from the web 
> portal, the following java error occurs in sipxconfig.log:
>

You have to drop Lucene indexes

sipxproc -k ConfigServer
sleep 10
su - sipxchange -c '/usr/bin/sipxconfig.sh -d drop-index'
sipxproc -s ConfigServer

George
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