Hi Guys, I'm investigating XX-9594 (4.6 + OpenACD related): The calls are not going through openacd after working on it for few hours.
Looks like phone registrations expire and they cannot be refreshed in mongodb afterwards. QA team said that mongo db was not stopped manually, in sipregistrar.log I can see this: "2011-05-06T13:21:03.818102Z":4013:SIP:ERR:stresstest.ttplservices.com:SipSubscribeServer-34:B5AF2B90:SipRegistrar:"MongoDB Exception: (SubscribeDB::removeExpired) -" "2011-05-06T13:21:03.818169Z":4014:SIP:ERR:stresstest.ttplservices.com:SipSubscribeServer-34:B5AF2B90:SipRegistrar:"MongoDB Exception: (SubscribeDB::updateSubscribeUnexpiredSubscription) -" "2011-05-06T13:21:03.818251Z":4015:SIP:ERR:stresstest.ttplservices.com:SipSubscribeServer-34:B5AF2B90:SipRegistrar:"mongoDB Exception: (SubscribeDB::insertRow) -" "2011-05-06T13:21:03.818279Z":4016:SIP:ERR:stresstest.ttplservices.com:SipSubscribeServer-34:B5AF2B90:SipRegistrar:"SipPersistantSubscriptionMgr::addSubscription Could not update or insert record in database" .... "2011-05-06T13:21:03.831977Z":4025:SIP:ERR:stresstest.ttplservices.com:SipSubscribeServer-34:B5AF2B90:SipRegistrar:"MongoDB Exception: (SubscribeDB::updateNotifyUnexpiredSubscription) -" I asked for collecting mongo db log when this occur again and to test if restarting registrar solves this, meanwhile, any insights? Thanks, George _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev/
