George,

No.  The customer is rebuilding via the GUI.

jim


> On Mon, Jun 6, 2011 at 9:34 PM, jnolen <[email protected]> wrote:
> > I have an open source customer with 700+ users running:
> >
> > sipXconfig (4.2.1-018930 2010-06-04T15:26:43 build31)   64-bit
> >
> > Periodically, they have encountered the 'An Error has occured....'  error
> > kicking them out of the sipx GUI.
> > Rebuilding the database has, for the most part, cleared the error, but as
> > they continue to add users and phones,
> > the error is happening more and more frequently.  Rebuilding the db now does
> > not clear the problem.  Instead, they are getting the message that the
> > rebuild failed.
> 
> How do you rebuild indexes? Are you using
> 
> sipxproc -k ConfigServer
> sleep 10
> su - sipxchange -c '/usr/bin/sipxconfig.sh -d drop-index'
> sipxproc -s ConfigServer
> 
> George
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