Hi Laurentiu,
I am using the existing skills and we have not deleted any skills.
Regards,
Chitra
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Today's Topics:
1. Re: Add Line in Phone (Rajan, Nihar)
2. Re: openacd : when would May 29th build be available
(Laurentiu Ceausescu)
3. Re: Add Line in Phone (Douglas Hubler)
4. Problems with automated tests (David Becker)
5. Re: Reminder Answer Supervision-OpenACD (Kumaran)
6. Re: Reminder Answer Supervision-OpenACD (Laurentiu Ceausescu)
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With PhoneService ManagePhone function I managed to
addline in a already created phone. But still cannot addline while
creating a fresh phone using PhoneService AddPhone method.Any idea did
I pass the Line properly in addphone function in bellow codes.
Thanks.
--ND
From: Rajan,
Nihar
Sent: Tue 6/7/2011 6:36 PM
To: [email protected]
Subject: Add Line in Phone
Hi,
I tried to add a phone and add a line with the phone in following
way( using java) :
Phone phn = new Phone();
phn.setSerialNumber("0004f202ec81");
phn.setModelId("polycom300");
Line ln = new Line();
ln.setUserId("255");
ln.setUri("[email protected]");
phn.getLines().add(ln);
AddPhone addPh = new AddPhone();
addPh.setPhone(phn);
phoneService.addPhone(addPh);
Found everything run successfully and phone is added but the line
is not added with the phone.Can anyone please help me on this.
Similarly I tried to add lines using ManagePhone API. Called
ManagePhone addline function as follows:
JAXBElement<Line> ln1 = new JAXBElement<Line>(new
javax.xml.namespace.QName("https://10.8.2.11:8443/sipxconfig/services/PhoneService",
"ManagePhone"), Line.class, ln);
//ln1.setValue(ln);
managePhone.setAddLine(ln1);
But got exception :
Exception in thread "main" javax.xml.ws.soap.SOAPFaultException:
org.xml.sax.SAXException: Invalid element in
org.sipfoundry.sipxconfig.api.ManagePhone - ManagePhone
at
com.sun.xml.internal.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:178)
at
com.sun.xml.internal.ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java:119)
at
com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:108)
at
com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:78)
at com.sun.xml.internal.ws.client.sei.SEIStub.invoke(SEIStub.java:107)
at $Proxy31.managePhone(Unknown Source)
at sipwsdltest.sipwsdltest.main(sipwsdltest.java:175)
Did I constructed the QName properly in JAXBElement?
Please help.
Regards,
ND
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On Tue, Jun 7, 2011 at 3:51 PM, Chitra <chitra.ms@thwameva.com>
wrote:
Hi
All,
This is regarding issue http://track.sipfoundry.org/browse/XX-9664.
Are you using the existing skills or new ones? Did you delete
some skills?
Laurentiu
We
are having repeated problems of restarting call center services for
simple change in the call center configuration. So as per the comments
we have to verify in the May 29th build. When can we expect the new
build?
2011/6/7 Rajan, Nihar <[email protected]>:
< h t m l > < h e a d > < m e t a h t t p - e q u i v = " C o n t e n t - T
y p e " c o n t e n t = " t e x t / h t m l ; c h a r s e t = u t f - 1 6 "
< / h e a d > < b o d y >
With PhoneService ManagePhone function I managed to addline in a already
created phone. But still cannot addline while creating a fresh phone using
PhoneService AddPhone method.Any idea did I pass the Line properly in
addphone function in bellow codes.
Maybe you have to save the phone first before adding a line. May be a
hidden limitation of the API.
While running my automated tests for the microsite stuff I'm getting
some rerrors that only appear when a full ant test-ui is executed
(instead of ant test-all -Dtest.name=bla).
The user phonebook pages complain about existing entries even though I
use phonebookReset in SetUp, the call forwardings also don't seem to be
entirely reset by resetCallForwarding either.
Sometimes I get a Click Failed error at random with no apparent cause,
re-running the test will often solve it or at least make it appear at a
different time.
After a while all tests will error out with XmlRpc Cannot Close
URLConnection exceptions.
Hi Laurentiu,
Need to raise a jira for this option...
Regards,
Kumaran T
Laurentiu Ceausescu wrote:
On Tue, Jun 7, 2011 at 3:33 PM, George
Niculae <[email protected] <mailto:[email protected]>> wrote:
On Tue, Jun 7, 2011 at 3:22 PM, Kumaran
<[email protected]
<mailto:[email protected]>> wrote:
> Hi All,
> Any update regarding the "Answer Supervision" option as I
mentioned
> below....
>
Laurentiu, any insight?
Thanks,
George
>
> Kumaran wrote:
>> Hi All,
>> I had created a Call Center line 650 without Answer
Supervision Enabled....So
>> according to "Answer supervision option"- means call will
ring
until
>> agent is available.In my case also the call keep on
ringing
until agent
>> become available even though I disabled Answer
Supervision.I
checked for
>> 3 min call is in MOH or any default timeout is there for
this
option(to
>> get disconnect).I had created Jira for voicemail check
box,but
I never
>> seen jira for this option..I apologize if I miss
something..
>>
Yes, but I'm not sure if I have a complete answer yet.
Anyway I put this question on OpenACD mailing list
(http://groups.google.com/group/openacd/browse_thread/thread/adc111110353ccc9#):
and this is the answer that I received from Andrew Thompson:
"Well, if you don't answer the call, and it hasn't been answered by
something else before hitting FreeSWITCH from the PSTN, often the call
will drop after 30 seconds or so (because carrier usually only bill
once
the call is answered and they don't like people having free phone
calls). However, you can omit this line if you want, OpenACD will
answer
on agent-delivery anyway (but long queue times will cause drops if the
call wasn't already answered). There might be some dialplan option you
can set to modify this behaviour, I think Micah added something."
Laurentiu
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List Archive: http://list.sipfoundry.org/archive/sipx-dev/
On Wed, Jun 8, 2011 at 3:11 PM, Kumaran <[email protected]>
wrote:
Hi
Laurentiu,
Need to raise a jira for this option...
Regards,
Kumaran T
Laurentiu Ceausescu wrote:
> On Tue, Jun 7, 2011 at 3:33 PM, George Niculae < [email protected]
> <mailto: [email protected]>>
wrote:
> > Hi All,
> > Any update regarding the "Answer Supervision" option
as I
> mentioned
> > below....
> >
>
> Laurentiu, any insight?
>
> Thanks,
> George
> >
> > Kumaran wrote:
> >> Hi All,
> >> I had created a Call Center line 650 without
Answer
> Supervision Enabled....So
> >> according to "Answer supervision option"- means call
will ring
> until
> >> agent is available.In my case also the call keep on
ringing
> until agent
> >> become available even though I disabled Answer
Supervision.I
> checked for
> >> 3 min call is in MOH or any default timeout is there
for this
> option(to
> >> get disconnect).I had created Jira for voicemail
check box,but
> I never
> >> seen jira for this option..I apologize if I miss
something..
> >>
>
>
> Yes, but I'm not sure if I have a complete answer yet.
>
> Anyway I put this question on OpenACD mailing list
> ( http://groups.google.com/group/openacd/browse_thread/thread/adc111110353ccc9#):
>
> and this is the answer that I received from Andrew Thompson:
> "Well, if you don't answer the call, and it hasn't been answered by
> something else before hitting FreeSWITCH from the PSTN, often the
call
> will drop after 30 seconds or so (because carrier usually only
bill once
> the call is answered and they don't like people having free phone
> calls). However, you can omit this line if you want, OpenACD will
answer
> on agent-delivery anyway (but long queue times will cause drops if
the
> call wasn't already answered). There might be some dialplan option
you
> can set to modify this behaviour, I think Micah added something."
>
> Laurentiu
>
>
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