what version of patton firmware? On Fri, Feb 24, 2012 at 6:10 PM, Dave Deutschman < [email protected]> wrote:
> We had a customer who reported a failed attempt to pick-up a parked call. > The call was inbound from a Patton gateway and was answered on extension > 202. That person parked the call on extension 220. When they attempted to > pick-up the parked call using *4220, the attempt ended in a fat busy.**** > > ** ** > > The attached file contains a trace of the call flow of the pickup attempt > of the call from park extension 220 by extension 202 who had parked the > call. The message sequence looks fine until the REFER is sent back to the > phone provisioned with extension 202. At frame 34, the Polycom phone > issues an INVITE with no SDP. I believe that is to signify that the park > server should stop MoH and prepare to transfer the call. However, what we > see is a series of INVITEs where sipXproxy is sending the INVITE to itself > and sipregistrar and ends up with the proxy issuing 482 Loop Detected and > 483 Too Many Hops.**** > > ** ** > > Could someone please tell me what is wrong with the pickup sequence or the > INVITE at frame 34 from the Polycom phone that would send the flow into a > “tail spin”?**** > > ** ** > > This is an intermittent issue as the vast majority of attempts to pick-up > a parked call works on this system.**** > > ** ** > > Sincerely, **** > > ** ** > > Dave Deutschman**** > > Managing Partner**** > > Innovational IP Solutions, LLC**** > > **** > > PO Box 983**** > > Bothell, WA 98041**** > > **** > > 206.965.9586 x 301 (o)**** > > 425.478.9642 (m)**** > > [email protected] (s)**** > > **** > > www.innovational.net**** > > **** > > "The information transmitted is intended only for the person or entity to > which it is addressed and may contain proprietary, confidential and/or > legally privileged material. Any review, retransmission, dissemination or > other use of, or taking of any action in reliance upon, this information by > persons or entities other than the intended recipient is prohibited. If you > received this in error, please contact the sender and delete the material > from all computers." **** > > ** ** > > _______________________________________________ > sipx-dev mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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