This has now been identified as a VVX500 bug by Polycom.  

 

As I understand it, if the C address is both above and below the M options,
the C address under the M option is used.  In this capture, the proxy
address is provided after the M Option, the correct phone to resume to is
provided prior to the M option.

 

v=0

o=- 1328519310<tel:1328519310> 1328519312<tel:1328519312> IN IP4
192.168.5.231 s=Polycom IP Phone c=IN IP4 192.168.5.231

t=0 0

m=audio 2226 RTP/AVP 9 0 8 18 101

c=IN IP4 192.168.5.252

a=rtpmap:9 G722/8000

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:101 telephone-event/8000

 

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Todd Hodgen
Sent: Thursday, February 02, 2012 1:10 AM
To: 'sipXecs developer discussions'
Subject: Re: [sipx-dev] Music on Hold Issue with VVX500

 

Sorry, due to a bunch of changes to tftp directory files, I don't have
another Polycom phone working on my server right now.  But, here is a trace
of a call from vvx500 ext 750 to Counterpath ext 701.   Call is answered by
the 701, there is two way audio, and the call is placed on hold by the
vvx550.  Music on hold is heard.   Call is removed from hold, ext 750 does
not hear audio from 701, 701 does hear audio from 750.

 

I had the same results on another network with calls between Polycom vvx500
and sp550 phones.

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Tony Graziano
Sent: Wednesday, February 01, 2012 12:38 PM
To: sipXecs developer discussions
Subject: Re: [sipx-dev] Music on Hold Issue with VVX500

 

Are the proxy logs set to debug on an inside call? Can you get a sup trace
of an internal call with proxy at debug?

On Feb 1, 2012 3:24 PM, "Todd Hodgen" <[email protected]> wrote:

This same thing happens on a call to call inside sipXecs, when the bridge
isn't involved.  It's not really related to the bridge.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Tony Graziano
Sent: Wednesday, February 01, 2012 6:41 AM
To: sipXecs developer discussions
Subject: Re: [sipx-dev] Music on Hold Issue with VVX500

can you cut a sipxbridge.log file for a call like this with sipxbridge at
the debug log level?

On Tue, Jan 31, 2012 at 11:27 PM, Todd Hodgen <[email protected]> wrote:
> Working on VVX500 related issues with Polycom 4.0.   I know it's not
> supported in sipXecs, this is work related to getting there.
>
>
>
> I've found that as soon as I add
> [email protected] to the configuration of the
> [mac]-sipx-sip.cfg file that I have issues when I place a call on hold
> and try to resume the call.  No music on hold is heard, and when I resume,
there is no audio in either direction.
>
>
>
> I'm attaching a call trace of a failed call.  This particular call is
> with an outside line with VOIP.ms, but same results with calls between
> this phone and a Polycom 550 running 3.2.4b and others.
>
>
>
> I'm hoping someone is savvy enough to see where the issue lies with
> this trace, as I am not.
>
>
>
> Any help would be appreciated.
>
>
>
> Now that I put this together, I think I am seeing that it is related
> to the use of G722 with the media server maybe?
>
>
>
>
>
>
> _______________________________________________
> sipx-dev mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-dev/



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LAN/Telephony/Security and Control Systems Helpdesk:

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