just for clarity, multiple call center servers is only supported in openUC.
thanks, mike On Wed, Jul 11, 2012 at 5:42 PM, Dan Chang <[email protected]> wrote: > Thanks, I will probably get a chance to try this later tonight or > tomorrow after testing and devs let up on the server. I think I do > remember seeing a "internal null" job error sometime around the Send > Profiles. Thanks for the tip! > > Daniel Chang > PATLive > > > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of George > Niculae > Sent: Wednesday, July 11, 2012 5:30 PM > To: sipXecs developer discussions > Subject: Re: [sipx-dev] Send profiles does not appear to propagate to > two secondary servers > > On Thu, Jul 12, 2012 at 12:09 AM, Dan Chang <[email protected]> > wrote: > > I know the push for 4.6 is on (thanks for the great work devs!) but I > was > > hoping someone might be able to give me a tip on how to pursue > debugging an > > issue I am seeing with clustering. > > > > > > > > We have a main SipXecs server and two secondary servers clustered. > Contact > > Center is enable on the two secondary servers but not the main server. > When > > adding new OpenACD lines to the Contact Center I noticed that Send > Profiles > > was not propagating the information to the secondary servers (or more > > specifically, even with pressing Send Profiles we could still not > reach the > > lines by calling in to the extensions and > > /var/sipxdata/freeswitch/conf/dialplan/sipX_context.xml did not seem > to get > > the correct configuration). > > > > > > > > However, when we ran sipxagent on the first secondary server it > appeared to > > "take" the line data, and it also seemed to pass it on to the second > > secondary server. Has anyone seen this kind of behavior, or maybe > have some > > tips about what I might look for in the logs to see what is going on? > > > > I suspect this wasn't seen as we tested contact center on master only. > You should check first sipxconfig.log to see if replication triggered > when such change and sipxagent.log file from one of secondaries if > replication triggered but change not propagated (any entry in job > status page when you do this?). Post back with these files if you > don't figure it out. > > George > _______________________________________________ > sipx-dev mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev/ > _______________________________________________ > sipx-dev mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev/ > -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square**** Suite 201**** Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro> www.ezuce.com ------------------------------------------------------------------------------------------------------------ There are 10 kinds of people in the world, those who understand binary and those who don't.
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