SipXecs Devs!
I was working with the new SipXecs 4.6 ISO install and I ran into two
quirks, one that I think I figured out and the other that I am kind of
stuck on.
I had installed 4.6 from ISO and did a quick run of sipxconfig and
things seemed ok. Started Call Center and poked a few things without
much incident. But after I then did a yum groupupdate of the latest
snapshot (as of around 2:00 pm) I got missing class errors (for ant and
something in commons - see below) trying to start sipxconfig.
I installed "ant-*" (ant was not installed) but that did not fix things
until I also installed "sipxcommons" (which was also not installed. Not
sure if these should have been installed with the groupupdate or not.
After that I was able to start sipxconfig and get into the web UI, but
now I keep seeing two failed jobs ("failed to read agent results" and
"no file or directory" - see below). I believe I had tried to do a
"send profiles". The stat failure for missing file also showed up when
running sipxagent. Unfortunately, I am not able to interpret much from
the sipxconfig.log file.
Of course, any insights are appreciated, and as always thanks for all
the help! I will try continuing to update from snapshot over the next
few days before giving up and maybe dropping back to the ISO install
only.
D Chang
-=[ Missing Class Errors ]=-
Cannot find jar for package jedis
Stopping sipxconfig: [ OK ]
Exception in thread "main" java.lang.NoClassDefFoundError:
org/apache/tools/ant/launch/Launcher
Caused by: java.lang.ClassNotFoundException:
org.apache.tools.ant.launch.Launcher
at java.net.URLClassLoader$1.run(URLClassLoader.java:217)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:205)
at java.lang.ClassLoader.loadClass(ClassLoader.java:321)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:294)
at java.lang.ClassLoader.loadClass(ClassLoader.java:266)
Could not find the main class: org.apache.tools.ant.launch.Launcher.
Program will exit.
Exception in thread "main" java.lang.NoClassDefFoundError:
org/sipfoundry/commons/x509selector/X509Selector
Caused by: java.lang.ClassNotFoundException:
org.sipfoundry.commons.x509selector.X509Selector
at java.net.URLClassLoader$1.run(URLClassLoader.java:217)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:205)
at java.lang.ClassLoader.loadClass(ClassLoader.java:321)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:294)
at java.lang.ClassLoader.loadClass(ClassLoader.java:266)
Could not find the main class:
org.sipfoundry.commons.x509selector.X509Selector. Program will exit.
Starting sipxconfig:
-=[ Failed Jobs ]=-
config.acd.dcfbeta.contactcenterhq.com:Could not read agent results.
Write end dead null
config.acd.dcfbeta.contactcenterhq.com:Error. System error for stat: "No
such file or directory". null
-=[ sipxagent error ]=-
Error. System error for stat: "No such file or directory"
-=[ sipxconfig.log ]=-
"2012-08-30T18:51:46.685000Z":8:JAVA:INFO:config.acd.dcfbeta.contactcent
erhq.com:main:00000000:SetupManagerImpl:"1 setup listeners will be
called again"
"2012-08-30T18:51:46.686000Z":9:JAVA:INFO:config.acd.dcfbeta.contactcent
erhq.com:main:00000000:SetupManagerImpl:"0 setup listeners will be
called again"
"2012-08-30T18:51:46.687000Z":10:JAVA:INFO:config.acd.dcfbeta.contactcen
terhq.com:main:00000000:IndexManagerImpl:"creating database index..."
"2012-08-30T18:51:47.306000Z":11:JAVA:INFO:config.acd.dcfbeta.contactcen
terhq.com:main:00000000:IndexManagerImpl:"index created"
"2012-08-30T18:51:53.687000Z":12:JAVA:INFO:config.acd.dcfbeta.contactcen
terhq.com:Replication worker
thread:00000000:ConfigManagerImpl:"Configuration work to do. Notifying
providers."
"2012-08-30T18:51:56.232000Z":13:JAVA:WARNING:config.acd.dcfbeta.contact
centerhq.com:Replication worker thread:00000000:RulesXmlFile:"Cannot
read from external mapping rules file: "
"2012-08-30T18:51:56.233000Z":14:JAVA:WARNING:config.acd.dcfbeta.contact
centerhq.com:Replication worker thread:00000000:RulesXmlFile:"Cannot
read from external mapping rules file: "
"2012-08-30T18:51:56.795000Z":15:JAVA:INFO:config.acd.dcfbeta.contactcen
terhq.com:Replication worker thread:00000000:AgentRunner:"Starting agent
run /usr/bin/sipxagent --host 127.0.0.1 "
"2012-08-30T18:51:57.804000Z":16:JAVA:ERR:config.acd.dcfbeta.contactcent
erhq.com:Replication worker
thread:00000000:ConfigManagerImpl:"Configuration deployment"
org.sipfoundry.sipxconfig.cfgmgt.ConfigException:
config.acd.dcfbeta.contactcenterhq.com:Could not read agent results.
Write end dead
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.runJob(AgentRunner.java:87)
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.run(AgentRunner.java:62)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigAgent.run(ConfigAgent.java:31)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.runCfengine(ConfigMan
agerImpl.java:183)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.doWork(ConfigManagerI
mpl.java:139)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl$ConfigWorker.work(Con
figManagerImpl.java:309)
at
org.sipfoundry.sipxconfig.common.LazyDaemon.run(LazyDaemon.java:48)
"2012-08-30T18:51:57.806000Z":17:JAVA:ERR:config.acd.dcfbeta.contactcent
erhq.com:Replication worker
thread:00000000:ConfigManagerImpl:"Configuration deployment"
org.sipfoundry.sipxconfig.cfgmgt.ConfigException:
config.acd.dcfbeta.contactcenterhq.com:Error. System error for stat: "No
such file or directory".
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.runJob(AgentRunner.java:93)
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.run(AgentRunner.java:62)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigAgent.run(ConfigAgent.java:31)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.runCfengine(ConfigMan
agerImpl.java:183)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.doWork(ConfigManagerI
mpl.java:139)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl$ConfigWorker.work(Con
figManagerImpl.java:309)
at
org.sipfoundry.sipxconfig.common.LazyDaemon.run(LazyDaemon.java:48)
"2012-08-30T18:52:05.509000Z":18:JAVA:INFO:config.acd.dcfbeta.contactcen
terhq.com:Replication worker
thread:00000000:ConfigManagerImpl:"Configuration work to do. Notifying
providers."
"2012-08-30T18:52:05.728000Z":19:JAVA:WARNING:config.acd.dcfbeta.contact
centerhq.com:Replication worker thread:00000000:RulesXmlFile:"Cannot
read from external mapping rules file: "
"2012-08-30T18:52:05.729000Z":20:JAVA:WARNING:config.acd.dcfbeta.contact
centerhq.com:Replication worker thread:00000000:RulesXmlFile:"Cannot
read from external mapping rules file: "
"2012-08-30T18:52:05.806000Z":21:JAVA:INFO:config.acd.dcfbeta.contactcen
terhq.com:Replication worker thread:00000000:AgentRunner:"Starting agent
run /usr/bin/sipxagent --host 127.0.0.1 "
"2012-08-30T18:52:06.808000Z":22:JAVA:ERR:config.acd.dcfbeta.contactcent
erhq.com:Replication worker
thread:00000000:ConfigManagerImpl:"Configuration deployment"
org.sipfoundry.sipxconfig.cfgmgt.ConfigException:
config.acd.dcfbeta.contactcenterhq.com:Could not read agent results.
Write end dead
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.runJob(AgentRunner.java:87)
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.run(AgentRunner.java:62)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigAgent.run(ConfigAgent.java:31)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.runCfengine(ConfigMan
agerImpl.java:183)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.doWork(ConfigManagerI
mpl.java:139)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl$ConfigWorker.work(Con
figManagerImpl.java:309)
at
org.sipfoundry.sipxconfig.common.LazyDaemon.run(LazyDaemon.java:48)
"2012-08-30T18:52:06.809000Z":23:JAVA:ERR:config.acd.dcfbeta.contactcent
erhq.com:Replication worker
thread:00000000:ConfigManagerImpl:"Configuration deployment"
org.sipfoundry.sipxconfig.cfgmgt.ConfigException:
config.acd.dcfbeta.contactcenterhq.com:Error. System error for stat: "No
such file or directory".
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.runJob(AgentRunner.java:93)
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.run(AgentRunner.java:62)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigAgent.run(ConfigAgent.java:31)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.runCfengine(ConfigMan
agerImpl.java:183)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.doWork(ConfigManagerI
mpl.java:139)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl$ConfigWorker.work(Con
figManagerImpl.java:309)
at
org.sipfoundry.sipxconfig.common.LazyDaemon.run(LazyDaemon.java:48)
"2012-08-30T18:52:15.358000Z":24:JAVA:WARNING:config.acd.dcfbeta.contact
centerhq.com:P2-16:00000000:LoggerListener:"Authentication event
AuthenticationSuccessEvent: superadmin; details:
org.sipfoundry.sipxconfig.security.SipxAuthenticationDetails@ef30:
RemoteIpAddress: 10.1.11.41; SessionId: j6f6lu33h4js"
"2012-08-30T18:52:40.941000Z":25:JAVA:INFO:config.acd.dcfbeta.contactcen
terhq.com:Replication worker
thread:00000000:ConfigManagerImpl:"Configuration work to do. Notifying
providers."
"2012-08-30T18:52:41.214000Z":26:JAVA:INFO:config.acd.dcfbeta.contactcen
terhq.com:Replication worker thread:00000000:AgentRunner:"Starting agent
run /usr/bin/sipxagent --host 127.0.0.1 "
"2012-08-30T18:52:42.216000Z":27:JAVA:ERR:config.acd.dcfbeta.contactcent
erhq.com:Replication worker
thread:00000000:ConfigManagerImpl:"Configuration deployment"
org.sipfoundry.sipxconfig.cfgmgt.ConfigException:
config.acd.dcfbeta.contactcenterhq.com:Could not read agent results.
Write end dead
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.runJob(AgentRunner.java:87)
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.run(AgentRunner.java:62)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigAgent.run(ConfigAgent.java:31)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.runCfengine(ConfigMan
agerImpl.java:183)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.doWork(ConfigManagerI
mpl.java:139)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl$ConfigWorker.work(Con
figManagerImpl.java:309)
at
org.sipfoundry.sipxconfig.common.LazyDaemon.run(LazyDaemon.java:48)
"2012-08-30T18:52:42.217000Z":28:JAVA:ERR:config.acd.dcfbeta.contactcent
erhq.com:Replication worker
thread:00000000:ConfigManagerImpl:"Configuration deployment"
org.sipfoundry.sipxconfig.cfgmgt.ConfigException:
config.acd.dcfbeta.contactcenterhq.com:Error. System error for stat: "No
such file or directory".
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.runJob(AgentRunner.java:93)
at
org.sipfoundry.sipxconfig.cfgmgt.AgentRunner.run(AgentRunner.java:62)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigAgent.run(ConfigAgent.java:31)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.runCfengine(ConfigMan
agerImpl.java:183)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl.doWork(ConfigManagerI
mpl.java:139)
at
org.sipfoundry.sipxconfig.cfgmgt.ConfigManagerImpl$ConfigWorker.work(Con
figManagerImpl.java:309)
at
org.sipfoundry.sipxconfig.common.LazyDaemon.run(LazyDaemon.java:48)
Daniel Chang
Lead Programmer
PATLive
1.800.775.7790 x750 office
1.800.556.6498 fax
[email protected] <mailto:[email protected]>
Hosted Communications | Friendly Service www.patlive.com
<http://www.patlive.com>
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