When calling into the IVR to check voicemail and/or change your greeting you do not have to enter your extension if you are calling from the phone at your extension. Is it possible to also disable the pin entry or a way to pass the pin through so the caller does not have to enter one?
If I wanted to make changes to the Voicemail IVR (more than just changing the prompt files) what is the best approach? Should I update /etc/sipxpbx/freeswitch/default_context.xml.vm (or /etc/sipxpbx/freeswitch/conf/dialplan/sipX_context.xml) to point IVR to a different application or is there a way to alter the flow of the current Voicemail IVR? Thanks! Chris.
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