Thanks Mike,

I will play with the hold-tone profile on the patton.  Looks like I can 
zero out it's settings a play silence which would be the preferred 
behavior at this point.


Picher, Michael wrote:
> This is a function of the gateway.  You can turn the volume of the call
> progress tones down.  Also this should be resolved once 4.0 is available
> (will it be in 3.10.3???) and Polycom firmware 3.1.x is more stable.
>
> Mike
>
>   

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