Hi Kenny,
You can setup a custom dial rule to make this happen. In the custom dial rule make sure you have your gateway in there and have the dail plan entry enabled.. After you create the dial plan entry, don't forget to activate the dial plan again. Mike From: [email protected] [mailto:[email protected]] On Behalf Of Mitchell, Kenny (Ineos) Sent: Thursday, January 22, 2009 10:28 AM To: [email protected] Subject: [sipx-users] Dial plan issue - internal extensions I'm currently trying to set up a Sip-X 3.10.2 system at work to evaluate the possibility of using it to replace our traditional switches. We have a number of Siemens and iSDX switches on site, so I am using a Mediant 1000 gateway with an FXO card in it to give myself a tap into the local extensions. I have downloaded the UK English localization pack and installed it, then enabled the dial-plans that come with it and I can quite happily call the outside world. Since I'm going through a hard-wired switch I have to dial a zero for an outside line, which is no hardship, but I want to be able to call local extensions on our internal switches without the need for a prefix. I currently have to dial a 9 to get the switch to route to the gateway and the internal 4-digit extensions, and I have no clue which rule is handling this. I have tried to set up a plan whereby any 4-digit number starting with a 3,5,6,7 or 8 is routed to the gateway, but all I get is the dreaded "that extension is not valid". How do I get Sip-X to send a 4-digit number to the gateway via a dial-plan, as none of mine appear to work. Help! Kenny Mitchell Infrastructure Analyst Ineos Refinery 01324 478305
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