what version of the mediant firmware are you running? have you done a packet capture to determine what the traffic looks like? debug syslog capture from the mediant? sipx call trace? all these things can help you isolate the problem.
On Thu, Feb 19, 2009 at 3:15 PM, Cuneyt M <[email protected]> wrote: > Hi again, > > I wrote in an earlier email with great length the issue i am experiencing. > > I will keep it short and simple with the hope that i can get some > pointers from the sipx mailiinglist members; > > We have Polycom 330 phones connected to SipX 3.10.3 (recently upgraded > from 3.8 centos iso based system with yum / stable) and the gateway is > Mediant 1000 > > I have tried number of Bootroms and Firmware (4.1.2 rom to 3.1.1 > firmware and below), literally all combinations but i still kept getting > random freeze/hang on the phones. > Which then i switched back to the bootrom and firmware that i know > worked in sipx 3.8 times (rom 4.0 and firmware 2.2.2) and phones stop > hanging. > > However, i am facing with a bigger problem. When user A is on an active > call with outsider B, and a new call comes in to A, user A will be muted > although outsider B can hear user A. Since only one side can hear, they > have no option but to hangoff the phone. > > I have checked Call Waiting settings on the Mediant (we have two ISDN-30 > lines) and everything seems normal. The Mediant vendor claims the issue > should be on the Polycom 330 phone side - however i can't locate any > setting on the SipX configuration side that might relate to this. > > Would appreciate if anyone can shed some light on this mystery, which > definitely alienates the users with the new system. > > Thank you all in advance. > Kind Regards. > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
