i saw the log its mentions

"2008-01-02T15:31:24.367528Z":359:AUTH:ERR:sipxecs.sipx.com:SipRegistrarServer:B6D3FB90:SipRegistrar:"Unable
to get credentials for '[email protected]', realm='realmtest.com',
user='1789'"

Unable to get credentials.Couldnt get what is wrong in this.
Thx
On Wed, Feb 25, 2009 at 2:41 AM, Scott Lawrence
<[email protected]>wrote:

> On Wed, 2009-02-25 at 01:48 +0530, Alok Prasad wrote:
> > Thanks Scott.
> > i have changed the SIPXCHANGE_DOMAIN_NAME parameter to my system IP
> > & REALM=realmtest.com in /etc/sipxpbx/config.defs
> > then did make install.
> > then restated PBX using service sipxpbx restart.
> >
> > It seems it worked properly ,as i checked
> > /var/sipxdata/sipdb/credential.xml
> > it contains all the user.
> > But when i used follwoing parameter for in softpone it is not getting
> > register.(401)
> > i checked that from-tag is same.(wireshark trace)
> > aor=sip:[email protected] <sip%[email protected]>
> > realm=realmtest.com
> > domain=systemip
> > auth=1999
> > password=1234
> >
> > Any mistake i have done ?
>
> If you're having a problem with registration, look in sipregistrar.log
>
>
>
>
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